Customer Service Apprentice at Cargo Movers Limited CARGO MOVERS LTD

Cargo Movers are looking for a Freight Apprentice to study towards the Customer Service Apprentice. This role is very customer focused and you would support the start to end customer journey. You will be doing a wide range of admin work including: phone calls, filing, emails, invoices etc.

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Closing date: 16 Jun 2023

Apprenticeship summary

  • Annual wage

    £10,296.00

  • Working week

    9.00am - 5.30pm with 1 hour lunch, days to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    30 Jun 2023

  • Date posted

    20 Mar 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000146634

  • Positions

    1 available

What will the apprentice be doing?

Overview: booking shipments, billing customers, customs clearances, start to end customer journey updating the customer at every step.

Key elements:

  • Communication with customers
  • Confident on telephone
  • Helping where needed as the company works as one team 

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Standard Level 2 (Day release, one day a week at Blackburn College).

Includes Functional Skills Maths and English included (if required).

What is the expected career progression after this apprenticeship?

On successful completion of the Apprenticeship the company may offer a full-time post to the right candidate. 

Requirements and prospects

Desired skills and personal qualities

IT skills, Telephone competent, Friendly, Great Team Player, Not afraid to suggest ideas

Qualifications

GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

Things to consider

Free onsite parking, beverages provided, smart casual workwear.

About the employer

At Cargo Movers Limited (CML) we provide a one stop solution for our customer’s logistics requirements with an excellent one to one personal service. We endeavour to support our customer’s growing logistics requirements with the best technical and software solutions and in the most Eco-friendly way.

Employer

CARGO MOVERS LTD

Address

RIBBLE BANK

PRESTON NEW ROAD

SAMLESBURY

PR5 0UL

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Training

Training provider

BLACKBURN COLLEGE

Contact

Apprenticeship Team

apprenticeships@blackburn.ac.uk

01254292500

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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