Customer Service Apprentice REFURBIT YORKSHIRE LTD

An exciting opportunity to join Refurbit as a Customer Service Apprentice. As part of the Apprenticeship you will assist the manager with investigating and getting stock for ready for sale, testing, researching and selling.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Jul 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Days and shifts are to be confirmed.

    Total hours per week: 37

  • Expected duration

    16 Months

  • Possible start date

    10 Jul 2023

  • Date posted

    16 Mar 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

What will you be doing? 

  • Investigating and getting stock for ready for sale
  • Answering customer messages, questions and quires about items and what we have available.
  • Checking and cross referencing stock.
  • Dealing with Postage, Packaging and returns
  • Going on collections

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Level 2.

This apprenticeship programme is delivered with a blended learning approach and includes a mixture of onsite tutor visits and online tutor led sessions. All delivery is completed in the workplace and you will not need to attend any off-site training.

What is the expected career progression after this apprenticeship?

Full training will be given to ensure that the apprentice has the skills and expertise to become a permanent member of the team upon completion of the apprenticeship programme. Wage reviewed and increased based on performance.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Logical, Team working, Initiative


GCSE or equivalent English (Grade 3/D) Essential
GCSE or equivalent Math's (Grade 3/D) Essential

About the employer

Refurbit is an IT/WEEE Disposal company that collections assets from clients provides compliance and then recycles the equipment. This includes researching, testing, fixing, or recycling items so they don’t go to landfills. Due to the nature of our business, we work with just about every type of business no matter how big and small, all aspects of IT from the likes of radios, satellites communication to enterprise virtual environments and web development to name a few.




22 Park Street



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Training provider



Holly Parkinson


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Jul 2023