Administration and Customer Support Apprenticeship SUFFOLK TAX ACCOUNTANTS LTD

Accountancy Practice, based in 3 locations Hadleigh Felixstowe and Copdock. Hadleigh is our head office and where this apprenticeship will be based. We deal with all aspects of accountancy and secretarial work, client meetings, office duties and customer services. There are opportunities available for staff to develop and excel in different areas.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2023

Apprenticeship summary

  • Annual wage

    £10,296.00

  • Working week

    Monday - Friday, 9.00am - 5.00pm

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    09 Oct 2023

  • Date posted

    15 Mar 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000145371

  • Positions

    1 available

What will the apprentice be doing?

  • Reception duties - greeting client, answering telephone calls
  • Dealing with Emails to and from clients
  • Chasing and returning accounts work
  • Scanning
  • Filing
  • Assisting Partners, Accounts and Bookkeeping teams with basic duties
  • Company secretarial
  • Invoicing
  • Post

What training will the apprentice take and what qualification will the apprentice get at the end?

  • The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard
  • Functional Skills in maths and English will be studied if equivalent qualifications are not held

What is the expected career progression after this apprenticeship?

  • As the company expands then further administration roles could be available and further progression in to business administration

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Team working

Qualifications

GCSE or equivalent Maths and English (Grade 4-9) Desired

Things to consider

Long periods of time working on PC in an office. Must be confident and able to liaise face to face and on telephone with people. We work to deadline so time management is very important. Working in a small admin team of 3 at present.

About the employer

Accountancy Practice, based in 3 locations Hadleigh Felixstowe and Copdock. Hadleigh is our head office. We deal with all aspects of accountancy and secretarial work, client meetings, office duties and customer services Ages range of staff varies and opportunities available for staff to develop and excel in different areas.

Employer

SUFFOLK TAX ACCOUNTANTS LTD

Address

Suffolk Tax Accountants Ltd, Unit 9, Byford Court, Crockatt Road, Hadleigh

Ipswich

IP7 6RD

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Training

Training provider

WEST SUFFOLK COLLEGE

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2023