Business Administration Apprentice DALE LEISURE SUPPLIES LTD

Dale Leisure has an exciting opportunity within their small yet growing business for an Administration Apprentice. Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications. This is a really good opportunity for someone who wants to join a professional and passionate company who wants to commit for the long term!

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Closing date: 15 Sep 2023

Apprenticeship summary

  • Annual wage

    £10,021.44

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Thursday 7.45 – 4.15 Friday 7.45 – 3.15

    Total hours per week: 36.5

  • Expected duration

    12 Months

  • Possible start date

    22 Sep 2023

  • Date posted

    22 Mar 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000145003

  • Positions

    1 available

What will the apprentice be doing?

  • Answering the telephone in a professional manner
  • Taking customer orders, involving accurate input of customer data
  • Liaising with warehouse and other operational staff
  • Preparing dispatch paperwork and labels
  • E-mail letters, mail shot, correspondence, and general filing

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Service Practitioner Apprenticeship Standard:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • One to one Tutor Assessor support in the workplace
  • Attending weekly classes covering Health and Safety and Equality and Diversity and working towards completing the EPA

What is the expected career progression after this apprenticeship?

  • The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills

Qualifications

GCSE or equivalent GCSE English and Maths (Grade C / 4 +) Desired

About the employer

Established in 1994, Dale Leisure originally supplied holiday parks with prizes for the amusements and over the last 25 years we have grown to become diverse supplier for the parks and resorts with a fantastic range of products to meet the demands of a holiday park in the 21st century.

Employer

DALE LEISURE SUPPLIES LTD

Address

UNIT E

BONTOFT AVENUE

HULL

HU5 4HF

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Training

Training provider

MCARTHUR DEAN TRAINING LIMITED

Contact

Julie Curtis

Julie@mcarthurdean.co.uk

01482 307357

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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