Bar and Waiting Apprenticeship Village Inn - Norwich

Join us at Stonehouse Pizza & Carvery. We're a friendly bunch with something for all the family. From hand-carved, slow-cooked roasts to freshly made stone-baked pizzas. Greeting, serving, and looking after our guests. If you fancy a pizza the action, we want to hear from you.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Jun 2023

Apprenticeship summary

  • Annual wage

    £11,684.00

  • Working week

    Shift work including bank holidays, evenings, and weekends. Exact shifts to be confirmed.

    Total hours per week: 30

  • Expected duration

    15 Months

  • Possible start date

    04 Jul 2023

  • Date posted

    13 Mar 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000143713

  • Positions

    1 available

What will the apprentice be doing?

As Bar and Waiting Staff at Stonehouse you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.

Responsibilities :

  • Greet, serve, and look after our guests
  • Maintain the highest standards of cleanliness and safety
  • Work with the team to create a friendly atmosphere our guests will love
  • Know the menus inside out, making recommendations to our guests
  • Be a champion of brand standards

You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.

By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!

What your apprenticeship includes:

  • A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
  • A mixture of on and off the job training, including workshops and webinars
  • Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
  • Feedback sessions to discuss progress
  • Obtain Functional Skills in English and maths (if you don't already have GCSE)
  • 30 hours paid work every week

BENEFITS FOR M&B STAFF

  • Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered
  • Never a dull moment - fun, laughs and lifelong friends!
  • Funded qualification up to degree level
  • Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back
  • Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges
  • On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!

At Mitchells and Butlers, you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Hospitality Team Member Level 2 - Food and Beverage Service
  • Functional Skills in maths and English

What is the expected career progression after this apprenticeship?

Ongoing support and development.

Requirements and prospects

Desired skills and personal qualities

Team Working, Organisation Skills

Qualifications

Other None required (Grade None required) Desired

Things to consider

The closing date is just a guide, if a suitable candidate is found before the closing date then the vacancy may close early.

About the employer

You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.

Employer

Village Inn - Norwich

Address

33-43 School Lane

NR9 3AD

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Jun 2023