Customer Service Practitioner Apprentice Level 2 Just Sew Interiors

Fantastic opportunity to train with a leading interior design business developing your sales techniques and customer service skills. There is potential for a permanent position and promotion within the company in future. You will promote the business via social media, provide customer service support for the team and issue forms and invoices.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Jun 2023

Apprenticeship summary

  • Annual wage

    £10,296.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Days and times to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    23 Jun 2023

  • Date posted

    09 May 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000143636

  • Positions

    1 available

What will the apprentice be doing?

  • Provide a standard of service that reflects the company corporate image
  • Provide excellent customer service and deal with enquiries in shop and also via telephone and internet
  • Ensure customers are attended to with an efficient and courteous service
  • Respond quickly and efficiently to all enquiries

General clerical duties:

  • Promote the business via social media
  • Provide customer service support for the team
  • Issue forms and invoices
  • Process correspondence and maintain databases within
    agreed standards in terms of accuracy and service standards
  • Manage and protect customer information, including
    financial information

What training will the apprentice take and what qualification will the apprentice get at the end?

Upon completion, the learner will be awarded a level 2 customer service practitioner qualification. All training will take place on-site alongside employers and colleagues.

What is the expected career progression after this apprenticeship?

  • Very good opportunity to develop and grow within the organisation with a good career route. The employer has a clear plan for developing this role for the right candidate

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working, Initiative, Patience

Qualifications

GCSE or equivalent Maths (Grade 4) Essential
GCSE or equivalent English (Grade 4) Essential

About the employer

Welcome to Just SewInteriors we are a UK based curtain home interiors retailer. Here you willfind a huge selection of Curtain Poles, Tracks, Fabrics, Tiebacks andTrimmings. With something to suite every style and taste, from traditional to Moderncontemporary Just Sew Interiors will help you get the look you want for yourhome.

Employer

Just Sew Interiors

Address

100 Newbottle street

houghton le spring

DH4 4AJ

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Training

Training provider

GATESHEAD COUNCIL

Contact

Ellie Filer

elliefiler@Gateshead.Gov.UK

01914338727

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Jun 2023