Customer Service Practitioner Apprentice Level 2 Just Sew Interiors
Fantastic opportunity to train with a leading interior design business developing your sales techniques and customer service skills. There is potential for a permanent position and promotion within the company in future. You will promote the business via social media, provide customer service support for the team and issue forms and invoices.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 09 Jun 2023
Apprenticeship summary
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Annual wage
£10,296.00
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Days and times to be confirmed.
Total hours per week: 37.5
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Expected duration
12 Months
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Possible start date
23 Jun 2023
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Date posted
09 May 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000143636
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Positions
1 available
What will the apprentice be doing?
- Provide a standard of service that reflects the company corporate image
- Provide excellent customer service and deal with enquiries in shop and also via telephone and internet
- Ensure customers are attended to with an efficient and courteous service
- Respond quickly and efficiently to all enquiries
General clerical duties:
- Promote the business via social media
- Provide customer service support for the team
- Issue forms and invoices
- Process correspondence and maintain databases within
agreed standards in terms of accuracy and service standards - Manage and protect customer information, including
financial information
What training will the apprentice take and what qualification will the apprentice get at the end?
Upon completion, the learner will be awarded a level 2 customer service practitioner qualification. All training will take place on-site alongside employers and colleagues.
What is the expected career progression after this apprenticeship?
- Very good opportunity to develop and grow within the organisation with a good career route. The employer has a clear plan for developing this role for the right candidate
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent English (Grade 4) Essential
About the employer
Employer
Just Sew Interiors
https://www.justsewinteriors.com/
Address
100 Newbottle street
houghton le spring
DH4 4AJ
Training
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 09 Jun 2023