ICT Engineering Apprentice TELENT LIMITED

When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. The apprentice experience will consist of a variety of different rotations throughout our business unit aimed at progressing your skills, knowledge and your personal development. You will gain a valuable insight to the inner workings of various departments across Network Services. This is an exciting role with great opportunities to progress your career in the telecommunication industry.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 Mar 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday; 8:30am to 16:30pm.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    04 Sep 2023

  • Date posted

    08 Mar 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?


  • Learn how networks are built and operated in technical detail
    Performing quarantine, goods in and FAT tests across a variety of vendor networking equipment
  • Focusing on activities performed by the Network Services Network Operations Centre (NOC)
  • Understanding of all OSS platforms used by the NOC
  • Understanding of all services provided on the Telent Cloud Services Platform including PaaS, IaaS & BaaS
  • Understanding the differences between managed and unmanaged services
  • Building out basic troubleshooting processes for the Telent Cloud Services Platform
  • Adhering to GDPR policy around sensitive data held on devices or central shares
  • Handling and protection of Telent information and reporting of security incidents as defined in the Information Security Policy and the HR Information Security Policy
  • To attend customer premise with senior engineers for install and commissioning work and faults
  • Attend technical workshops

What training will the apprentice take and what qualification will the apprentice get at the end?

  • The qualification you gain will be a Level 3 Information Communications Technician
  • Our chosen training provider InteQual will support you in obtaining your qualification
  • The training will be delivered online and a mixture of day/week block release
  • Training willbe given onsite at our Camberley location and also delivered virtually by InteQual

What is the expected career progression after this apprenticeship?

On completion of your apprenticeship, we hope to offer you a full-time position with Telent where you can continue to pursue your career

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative


GCSE or equivalent Maths, English and a Science or IT based subject (Grade GCSE A*-C or grade 4 or higher) Essential

Things to consider

- Must be over the age of 18 by September 2023. - Able to pass full Security Clearance vetting for access to secure information, site access and confidential permissions. - Knowledge and interest in all things ICT will be important. You will be working in various environments so someone with a keen interest in Networks, Cloud, IT infrastructure.

About the employer

Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. https://telent.com/  We are guided by our values and behaviours: Be inclusive Take responsibility Collaborate Be customer focussed




Telent, Unit 11

Riverside Way

GU15 3YL



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Training provider


Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 Mar 2023