Apprentice Receptionist DR P D CLIFFORD & DR O A ONIMOLE DR O A TAIWO

The Higham Ferrers Surgery take pride in offering the highest standard of patient centred healthcare. Working on reception alongside our receptionist, to book and organise patient appointments. You will undertake the Business Admin Level 3 apprenticeship with the provider, PMA Ltd. You will receive general practice in house training.

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Closing date: 30 Apr 2023

Apprenticeship summary

  • Annual wage

    £7,503.60

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday - 30 hours per week, with times to be confirmed at interview.

    Total hours per week: 30.0

  • Expected duration

    20 Months

  • Possible start date

    01 May 2023

  • Date posted

    05 Mar 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000140505

  • Positions

    1 available

What will the apprentice be doing?

Working on reception alongside our receptionist, to book and organise patient appointments, answering phones to patients and other professionals and help with any queries, contacting patients to arrange any routine appointments. Filing any inbound electronic documents and codes.

  • Maintaining and monitoring the practice appointments system
  • Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
  • Processing and distributing incoming (and outgoing) mail
  • Filing and coding any inbound documents
  • Filing and retrieving paperwork
  • Ensuring patient notes are up to date

What training will the apprentice take and what qualification will the apprentice get at the end?

You will undertake the Business Admin Level 3 apprenticeship with the training provider PMA Ltd. Your training will all be completed in the workplace during your working week. You will also receive general practice in house training.

What is the expected career progression after this apprenticeship?

Progress to become a full-time employee and work your way up through the surgery.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Team working, Punctual

Qualifications

GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

At The Higham Ferrers Surgery the Doctors and Nurses take pride in offering the highest standard of patient-centred healthcare. We run many clinics for chronic disease care and offer a wide variety of other medical services such as, minor surgery, contraception implant insertions and removals, childhood vaccinations and NHS Health Checks. We have a patient list of just under 6,000 patients, we are training practice therefore have registrars training at the practice

Employer

DR P D CLIFFORD & DR O A ONIMOLE DR O A TAIWO

Address

14 SAFFRON ROAD

HIGHAM FERRERS

RUSHDEN

NN10 8ED

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Training

Training provider

PMA LTD

Contact

Stacey Payne

s.payne6@nhs.com

01933 417838

Apprenticeship standard

Business administrator

Level 3 (A level)

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