Apprentice Receptionist DR A BHATTACHARYYA

The Medical Receptionist apprentice will work in a busy GP practice and will be enrolled on the Business Administration Apprenticeship Level 3 with PMA Ltd. In house training on the job training will be offered with additional courses available through our ICS. The role is a great opportunity to start your career in healthcare.

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Closing date: 30 Apr 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday between the working hours of the practice. Shifts to be confirmed.

    Total hours per week: 30.0

  • Expected duration

    20 Months

  • Possible start date

    01 May 2023

  • Date posted

    07 Mar 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The purpose of the role is to:

  • Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
  • Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team
  • Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administration Apprenticeship Level 3 Apprenticeship Standard supplied through PMA Ltd
  • Course is completed remotely on a flexible basis during the working week from the workplace with no attendance at college

What is the expected career progression after this apprenticeship?

  • The aim is for the successful candidate once the training is completed to be offered a permanent role within the practice (subject to the practices needs and availability at the time)

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Administrative skills


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

Arran Medical Centre is a 2 doctor Training Practice, actively involved in the training of future GPs. We provide a high standard of care reflected by the achievement of high-quality and easy access. If you’re new to the area, have a look at our opening times, complete a registration form and come and see us. Existing patients can enjoy access to our wide range of services at the touch of a button.




Burtons Way


B36 0SZ

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Training provider



Nagma Amir


Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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