IT Service Technician Apprentice HOOD GROUP LIMITED
The successful candidate will work with experienced technicians to provide technical support and maintenance services to the business and our clients. The position offers a unique opportunity to gain hands-on experience in a fast-paced and dynamic environment while earning a salary as an apprentice IT Service Technician.
Closing date: 14 Apr 2023
Apprenticeship summary
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Annual wage
£10,296.00
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Working week
Monday – Friday Hours to be confirmed
Total hours per week: 37.5
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Expected duration
18 Months
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Possible start date
17 Apr 2023
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Date posted
07 Mar 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000140245
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Positions
1 available
What will the apprentice be doing?
· Assist senior technicians in installing, configuring, and maintaining systems, including desktops, laptops, servers, and networking equipment
· Respond to service requests in a timely and professional manner, providing technical support both remotely and on-site
· Provide basic troubleshooting and support for hardware and software issues
· Document service interactions and resolutions in a clear and concise manner
· Participate in on-going training and professional development opportunities
· Work effectively as part of a team and contribute to the overall success of the department
· Any other ad-hoc duties as required
What training will the apprentice take and what qualification will the apprentice get at the end?
Information communications technician
Level 3 (A level)
What is the expected career progression after this apprenticeship?
Possible full time employment on successful completion of the apprenticeship
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
HOOD GROUP LIMITED
Address
Dencora Court
Tylers Avenue
Southend-On-Sea
SS1 1FP
Training
Training provider
SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION
Contact
Diane Ridgley
diane.ridgley@southessex.ac.uk
07855701273
Apprenticeship standard
Information communications technician
Level 3 (A level)
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