IT Apprentice ILICOMM TECHNOLOGY SOLUTIONS LIMITED
An exciting opportunity has arisen for a 1st Line Technician to join our growing support dream team. This team is a vital part of the organisation, as we’re the first point of call for our customer base. We aim to make customers feel part of the team, working closely together to resolve technical issues.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 17 Apr 2023
Apprenticeship summary
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Annual wage
£11,000.00
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Working week
9am -5.30pm Monday to Friday
Total hours per week: 37.5
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Expected duration
17 Months
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Possible start date
24 Apr 2023
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Date posted
03 Mar 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000139357
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Positions
2 available
What will the apprentice be doing?
- 1st Line Tech support
- Networking Printers & PCs
- Providing remote technical support
- Passwords
- Remoting to employers
- Email problems
- Setting up office 365
- Migrating Data & Emails
- Explaining things to non-technical customers
- Backups
- Setting up Hardware/ fixing hardware
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 ICT
CORE MODULES The apprenticeship contains the following three core key modules which seek to develop the knowledge, skills and behaviours required to be a successful Information Communications Technician. The final module is a Pathway module to provide specialist career track skills and knowledge depending on which track was chosen at the outset from the 3 options available. Computer Fundamentals & Security Gain an understanding of the core concepts in computing including hardware, software, security and troubleshooting. Introduction to Networking & Cloud Services An introduction to the fundamental cloud concepts of networking and cloud computing, including networking modules, devices and protocols. Communication in Support Support in IT requires good communications skills. Develop your communications skills by exploring the best practices of support.
What is the expected career progression after this apprenticeship?
Ongoing Training and Development - potential full position on successful completion of an apprenticeship
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4) Desired
About the employer
Employer
ILICOMM TECHNOLOGY SOLUTIONS LIMITED
Address
Aston Cross Business Park, Unit 50, Rocky Lane
B6 5RQ
Training
Training provider
THE IT SKILLS MANAGEMENT COMPANY LIMITED
Apprenticeship standard
Information communications technician
Level 3 (A level)
Employer's Application Instructions
Please click on the link below to apply
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 17 Apr 2023