As an IT Apprentice, you will be primarily dealing with a lot of day-to-day upkeep/proactive monitoring. For example, performing health checks on client systems and maintaining databases such as Oracle and Microsoft SQL server databases. We also work heavily with several distributions of Linux such as CentOS and Redhat enterprise Linux.

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Closing date: 31 Mar 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday 9am - 5pm

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    07 Apr 2023

  • Date posted

    02 Mar 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Performing health checks on client systems (pulling out statistics such as uptime, load average to determine how worked the server is and checking appropriate logs to spot any potential issues before they arise)
  • Maintaining databases such as Oracle and Microsoft SQL server databases. In terms of these databases, you would be expected to respond to any support calls/emails that where to be logged to the help desk (not necessarily with an immediate fix but to reassure the client that we are currently investigating the problem) and to perform basic diagnostics on these systems for example checking memory and CPU usage in the event of a server slowdown, anything else would be handled initially by a more experienced member of the team until you have gained more knowledge of the systems.
  • We also work heavily with several distributions of Linux such as CentOS and Redhat enterprise Linux and as such you would gain an understanding of how to navigate and interact with these systems through a command line as a lot of our work is done through SSH for security reasons. As above, you would also be heavily involved in ensuring the health of these systems by monitoring things such as disk space, memory usage and process load amongst other things. 
  • We also perform similar services on Windows servers, primarily 2016 with some earlier releases (such as 2012 and 2012 R2) however we have a few clients on slightly older systems.

This is of course an overview for the beginning of the apprenticeship and as you advance and gain more technical competency, we would begin to move you onto more complex support

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 IT Solutions Techncian
  • Personal Learnign and Thinking Skills
  • Functional Skills in English and Maths (if required)

What is the expected career progression after this apprenticeship?

You may be offered a permanent position at the end of the apprenticeship with opportunity for futher skills development.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Problem solving skills, Analytical skills, Team working


GCSE or equivalent Maths (Grade 4/C or above) Desired
GCSE or equivalent Maths (Grade 4/C or above) Desired
BTEC or equivalent IT (Grade Pass / Merit / Distinction) Desired

About the employer

Established since 2001 with previous IT sector experience since 1993, Cyberdan Ltd are well placed to give the right expertise at the right time. We pride ourselves on looking after our clients – see our testimonials. We can also supply references and our clients are always happy to recommend us.




Cyberdan Ltd

Philpot House

Station Road


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Training provider



Toni Parrish

Apprenticeship standard

IT solutions technician

Level 3 (A level)

Before you apply

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