Apprentice Business Administrator in Sales and Lettings Ellis and Co

We are looking for a confident individual that wants to be involved within the property and lettings industry. Provide support day to day to the sales and letting team and ensure the highest levels of customer care are delivered. You will receive training and experience within all areas of Business Administration and Property Management.

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Closing date: 28 Apr 2023

Apprenticeship summary

  • Annual wage

    £10,010.00

  • Working week

    Shifts to be confirmed.

    Total hours per week: 35.0

  • Expected duration

    12 Months

  • Possible start date

    01 May 2023

  • Date posted

    28 Feb 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000138900

  • Positions

    1 available

What will the apprentice be doing?

  • Advising clients about the letting process and rents
  • Selecting responsible, reliable tenants
  • Efficiently deal with Landlord and Tenant enquiries
  • Registering applicants on the phone and walk-ins
  • Meet and greet all people entering the office as appropriate
  • Organising viewings
  • Feedback to LL’s, Tenants and Applicants following viewings
  • General administrative duties
  • Customer services based duties
  • Taking and receiving telephone calls/messages
  • Dealing with queries and enquiries from clients and processing these
  • Managing files
  • Send emails/letters
  • Sales and marketing - marketing available properties
  • Tenant management - assisting to resolve issues that can arise with our tenants
  • Property management - assisting to resolve issues that can arise across our portfolio of properties such as maintenance tasks
  • Carrying out property research, including marketing procedures through portals, websites and various databases
  • Property management duties may include organising repairs and certificates

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Full on-the-job and off-the-Job training will be delivered supported by our Training Provider – Davidson Training UK Ltd
  • All training will be carried out within the workplace during working hours
  • Business Administrator Apprenticeship Standard Level 3
  • Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
  • Full training will be given leading to a recognised Business Administrator Apprenticeship Standard

What is the expected career progression after this apprenticeship?

  • There is an opportunity for you to further develop your skills within the property and letting industry
  • There are various opportunities available with the employer should you be successful within the progression of your apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Team working, Initiative, Retail-Sales Experience, Good level of spoken English, Self-motivated, Good telephone manner, Local person, Enthusiastic, Good sense of humour, Confident

Qualifications

GCSE or equivalent English (Grade 4-9) Desired
GCSE or equivalent Maths (Grade 4-9) Desired

Things to consider

Full driving licence desirable but not essential. Please ensure that you RESEARCH the role and ORGANISATION and that your application is based around what the employer is looking for. This is your opportunity to tell the employer about you, your strengths and make them WANT to interview you! Poor grammar and spelling could result in the employer rejecting your application.

About the employer

At Ellis & Co we're proud to have been serving the Tottenham area for 25 years, offering a wide range of properties for sale and to rent in Tottenham as well as Harringay and Stamford Hill. Franchise owner Azid Sohoye has worked in the property industry in Tottenham for over two decades and is a member of both NAEA and ARLA.

Employer

Ellis and Co

Address

26 WEST GREEN ROAD

LONDON

N15 5NP

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Training

Training provider

DAVIDSON TRAINING UK LIMITED

Contact

Gemma Barr

gemmabarr@davidsontraining.com

07399586723

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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