Quality Technician Apprentice VALEO SERVICE UK LIMITED

Apprentice required to work within a multi-functional team where you will gain quality experience, as well as practical business experience, while training towards a level 4 qualification in quality assurance. The role includes ensuring internal communication is of a high standard giving as much data as possible, working on quality documentation to support the business needs and working with current work instructions to update any risk assessments.

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Closing date: 31 Mar 2023

Apprenticeship summary

  • Annual wage


    5%bonus paid quarterly upon achievement of objectives Pension 4.6% company matching contributions Health Shields medical scheme Occupational sick pay

  • Working week

    9.00am to 5.00pm Monday to Friday.

    Total hours per week: 40

  • Expected duration

    14 Months

  • Possible start date

    01 Apr 2023

  • Date posted

    28 Feb 2023

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Day to day job duties will include: 

  • Providing excellent customer service by working within the quality function to support a zero-defect mindset
  • Ensuring internal communication is of a high standard giving as much data as possible
  • Working on quality documentation to support the business needs
  • Supporting with internal audits for ISO 9001, 14001 and 45001
  • Obtaining an understanding of the SAP system to provide data for quality reporting
  • Working with current work instructions to update any risk assessments
  • Using Valeo problem solving tools QRQC and also PDCA, PFMEA and LLC
  • Learning, understanding and actively taking part in the quality process to promote a zero-defect mindset
  • Working with the warranty team to understand factors behind warranty claims
  • Take part in daily warranty and quality meetings
  • Audit internal processes 

What training will the apprentice take and what qualification will the apprentice get at the end?

This is a level 4 Quality Improvement apprenticeship. The training will be delivered online and you will also have monthly assessor visits to the company, delivered over a period of 14 months.

Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. 

What is the expected career progression after this apprenticeship?

Quality engineering position may be offered on a permanent / FTC basis.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness


GCSE or equivalent English and Maths (Grade Minimum of grade 4) Essential

About the employer

Valeo Service is the Aftermarket Specialist serving both auto manufacturers with original equipment spares and the independent aftermarket with replacement parts and accessories for passenger cars and commercial vehicles. With a worldwide presence in all aftermarket channels, we offer a broad range of car parts, automotive products and services that support aftermarket professionals and enhance safety, comfort to deliver a unique driving experience. Valeo Service also provides diagnostics, training, as well as sales and marketing support to car dealers, spare parts distributors and independent garages worldwide.




Heming Road



B98 0DZ

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Training provider



Sue Fisher or Alex Jones

01922 457686

Apprenticeship standard

Quality practitioner

Level 4 (Higher national Certificate)

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