Service Delivery Co-Ordinator Apprentice SOUTHERN COMMUNICATIONS LIMITED
Within your role at Southern Communications as a business administration apprentice you will support and provision all types of new telephone orders for both existing and new customers while delivering exceptional customer service to our client.
Closing date: 30 Apr 2023
Apprenticeship summary
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Annual wage
£14,000.00
Wage is between £14,000 - £16,000
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Working week
Monday to Friday 9am to 5pm.
Total hours per week: 37.5
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Expected duration
18 Months
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Possible start date
01 May 2023
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Date posted
28 Feb 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000138781
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Positions
1 available
What will the apprentice be doing?
Your day to day duties will consist of the following:
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To ensure we are regularly communicating with clients while exceeding their expectations
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Validation of all orders received
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Designing project and communication plans for the solution delivery
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Co-ordination of internal and external resource
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Liaising with networks on provisioning orders
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Raising or adding all aspects of the project billing to CRM
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Billing queries and recon
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Cease and re-provides
What training will the apprentice take and what qualification will the apprentice get at the end?
- Business administrator Level 3
- Onsite with employer, remote and classroom-based learning at Basingstoke ITEC
- All training is weekly and monthly
- Functional skilss if required
What is the expected career progression after this apprenticeship?
Option of a permanent full-time position available upon completion.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4/C or above.) Desired
About the employer
Employer
SOUTHERN COMMUNICATIONS LIMITED
http://www.southern-comms.co.uk/
Address
Glebe Farm
Down Street, Dummer
Basingstoke
RG25 2AD
Training
Training provider
BASINGSTOKE ITEC LIMITED
Contact
Molly Rokins
Apprenticeship standard
Business administrator
Level 3 (A level)
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