Administration Apprentice TCP Accountants

We require an enthusiastic admin apprentice to join our team to concentrate on general practice administration. This will involve liaising with all team members to assist in back office tasks, as well as handling client calls and general reception duties.

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Closing date: 24 Mar 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, 8am till 4:30pm, with one day finishing at 5pm

    Total hours per week: 38

  • Expected duration

    18 Months

  • Possible start date

    01 Apr 2023

  • Date posted

    24 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

We are wanting to give someone the opportunity to join our team and grow within it. Practice administration is a key component to the successful operation of our business; therefore, this role is of significance.

Successful candidates will be responsible for the handling of incoming calls into the business, and relevant call transferring/message handling. Other duties are listed below but not limited to:

  • To ensure that clients’ affairs are kept up to date, properly managed and controlled.
  • To communicate information to clients.
  • To deal with clients on the basis of best advice and to ensure referral to appropriate employees where necessary.
  • To provide ongoing client care and service management, including client visits as and when necessary.
  • To effectively deal with and solve where possible client problems
  • To be responsible for the correct operation of the Internal Financial Administration Procedures.
  • To keep all files and papers in a safe and well-ordered manner for ease of reference.
  • Data entry
  • To keep regular computer back-ups of information.
  • To properly operate the filing and archiving procedures.
  • Keep all clients’ files and records tidy, organised and up to date and to replace archive files back where they came from.
  • To ensure that all correspondence is correctly addressed.

What training will the apprentice take and what qualification will the apprentice get at the end?

In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin which will help start your career and give you an insight into the businesses processes and procedures. Our training is all complete remotely via teams with a development coach who will be available for support 24/7. You receive 20% off the job training during this Apprenticeship which is included in your weekly working hours.

What is the expected career progression after this apprenticeship?

Long term goals to become Practice Administration Manager, as well as developing/training in Accountancy qualifications if desired.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative


GCSE or equivalent Maths & English (Grade Grade D/3 or above) Essential

Things to consider

Company Benefits: Free Car Parking, NET access to Business Park, Pension, Sick pay, Holiday, Team Building Events

About the employer

TCP chartered accountants is a firm of Chartered Accountants based in Nottingham offering accounts, taxation and business advisory and support services to a wide range of businesses and individuals. We pride ourselves on being a friendly, approachable and fun team, but with the main aim of always being there for our clients.


TCP Accountants





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Training provider



Catherine Allman


Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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