Business Administration Apprentice (Cabs Division) COMPACT MANUFACTURING LTD

Working in the cabs division of Compact Manufacturing, you’ll be part of a small team responding to requests from customers via email and telephone. The request could be for quotations for new cabins, replacement spare parts or service or installation updates. Also, general office administration duties.

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Closing date: 11 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, 8:00am to 4:00pm, 30 minutes lunch.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    19 Jun 2023

  • Date posted

    23 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Working within a small team in the cabs division of Compact Manufacturing duties include:

  • Responding and making telephone calls to clients internal and external, taking and passing on messages as appropriate.
  • Read and respond to incoming emails
  • Updating reports via pre-populated excel spreadsheets.
  • Creating reports for meetings when required
  • Invoicing completed cabin supply and installations and spare parts sales via sage accounting systems
  • Assist with creation of quotations for both new cabin sales and spare parts
  • Assist with ordering cabins and new spare parts on the Polish factory
  • Liaise with the manufacturer in Poland to gain an understanding of delivery timings and product details, informing customers where necessary
  • Assist with packing of campaign products and dispatching
  • Completion of general office duties, eg filing

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administration Apprenticeship Standard
  • Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment

In house training will be provided on an ongoing daily basis with the current finance team. You will not be required to attend Dudley College premises as the course is delivered in the workplace only. An assessor will be allocated to you to progress/help you through you course. Continual assessments, coupled with assignments/or exams depending on course of study. Time spent training will be part of the agreed contracted hours of the working week.

At the end of your training, you will sit an exam and submit course work as part of your assessment, and you will receive a Level 3 qualification.

You will receive a full company induction on commencement and CIEH L2 Health & Safety training course (accredited).

What is the expected career progression after this apprenticeship?

At the end of the apprenticeship we would be able to offer the candidate a permanent role within the administration team.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Understanding of Office 365


GCSE or equivalent Maths and English (Grade C/4 or L2 F Skills) Essential

Things to consider

Can you travel to our location daily - Dudley DY2 0QU.

About the employer

Compact Manufacturing are an engineering, fabrication and welding company, Based in Dudley in the West Midlands and are part of The Compact Group of Companies. Having a skilled team of fabricators and engineers, we specialise in the design and bespoke manufacture of a range of ancillary items for the forklift truck industry – from battery trays to battery stands, gas bottle holders to snow ploughs and gritting attachments. Compact Manufacturing are the largest UK manufacturer of battery trays and supply many of the UK's leading battery suppliers and forklift truck companies. Compact Manufacturing are also the UK distributor for the Henmar range of forklift cabs and can supply or supply and fit cabs for any brand of forklift truck.








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Training provider



Julie Perks

01384 363314

Apprenticeship standard

Business administrator

Level 3 (A level)

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