Leisure Team Member Apprentice GLL - York Hall Leisure Centre

You will be a permanent member of the leisure centre team carrying out job roles such as ensuring all training and qualification deadlines are met in agreement with your tutor and manger, achieving and maintaining all necessary qualifications including ongoing CPD training and keeping up-to-date with trends and developments in the leisure industry.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Jun 2023

Apprenticeship summary

  • Annual wage

    £14,317.00

  • Working week

    40 hours a week - Including Evenings and Weekends -Exact shifts to be confirmed.

    Total hours per week: 40

  • Expected duration

    15 Months

  • Possible start date

    29 Jun 2023

  • Date posted

    24 Feb 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000137542

  • Positions

    2 available

What will the apprentice be doing?

GLL is a not for profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries and performing arts facilities for everyone. We're committed to providing access to quality community facilities and more at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time operating under our 'Better' brand.

Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.

What's more, when you apply for a job at GLL, you can enjoy our range of employee benefits including:

  • Pension schemes
  • Discounted leisure centre and gym memberships
  • Ride to work scheme

Your role will include:

Customer experience

  • Understanding the services and products on offer to assist with customer questions and queries
  • Supporting different types of customers with different needs
  • Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints
  • Support the centre to deliver swimming lessons where required (qualification dependant)
  • Sharing knowledge with customers on the role exercise plays in health and wellbeing
  • Conducting customers' gym inductions and health screening where required (qualifications dependant)
  • Planning and delivering exercise sessions to meet customers' health and fitness goals

People Experience

  • Supporting GLL's visions and values
  • Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and general manager
  • Ensure all training and qualification deadlines are met in agreement with your tutor and manager
  • Achieve and maintain all necessary qualifications including ongoing CPD training
  • Keep up-to-date with trends and developments in the leisure industry

Operations performance and risk management

  • Support the centre to open and close the building
  • Supervising and lifeguarding customers in swimming pools
  • Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football
  • Cleaning and maintenance of different areas of the centre

Personal effectiveness and development

  • Demonstrates and lives GLL people with purpose values
  • Personally demonstrates equality, inclusion and diversity in their behaviours and actions

 

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Leisure Team Member Apprenticeship L2 
  • Functional Skills in maths and English

You will be enrolled on a leisure team member apprenticeship programme which takes approximately 18months to complete as well as completing the following qualifications throughout the length of your apprenticeship:

National Pool Lifeguard Qualification (NPLQ)
- First Aid at Work (Level 3)

- STA Award in Teaching Swimming

- STA Certificate in Teaching Swimming

- Level 2 Gym Instructor

At GLL, you will be working towards a Leisure Team Member Level 2 Apprenticeship Qualification over the course of 15 months.

What is the expected career progression after this apprenticeship?

GLL prides itself on its internal learning & development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure duty manager apprenticeship once they have completed their Level 2.

Requirements and prospects

Desired skills and personal qualities

Team Working, Organisation Skills

Qualifications

Other None required (Grade None required) Desired

Things to consider

Shifts to be confirmed.

About the employer

GLL is a not for profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time operating under our 'Better' brand.

Employer

GLL - York Hall Leisure Centre

Address

York Hall

E2 9PJ

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Apprenticeship standard

Leisure team member

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Jun 2023