IT Support Apprentice PARTNERSHIP EDUCATION LTD

You will be supporting the technical team, providing 1st line support - both onsite and remotely. There will be a program of working with other team members in the field providing technician days and completing installations.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Apr 2023

Apprenticeship summary

  • Annual wage

    £10,296.00

    £10,296 - £12,000 per annum.

  • Working week

    Monday - Friday, 9.00am - 5.00pm

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    17 Apr 2023

  • Date posted

    23 Feb 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000137422

  • Positions

    2 available

What will the apprentice be doing?

  • Respond to helpdesk requests remotely 
  • Taking help desk calls; logging and tracking calls 
  • Hardware and software repairs in a workshop facility 
  • Installation of hardware and software 
  • Carry out network documentation and reporting 
  • Assisting with sourcing spare parts and replacement equipment
  • Assisting technical team with maintenance tasks and installs 

What training will the apprentice take and what qualification will the apprentice get at the end?

  • The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation
  • This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

What is the expected career progression after this apprenticeship?

  • 92% of QA Apprentices secure full-time employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks

Partnership Education have taken on a number of IT apprentices in the past and those individuals have gone on to have very successful careers within the business. The progression pathway is very clear and will provide many opportunities. 

Requirements and prospects

Desired skills and personal qualities

IT skills, Attention to detail, Customer care skills, Administrative skills, Team working

Qualifications

GCSE or equivalent 3 of any subject (Grade 4+ (A* - C)) Essential
GCSE or equivalent Maths & English (Grade 3+ (D or above)) Essential

Things to consider

Important Information:  QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.  To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

About the employer

Partnership Education is a specialist ICT Services provider to the Education Sector. We pride ourselves on being an education company in technology, and not the other way around.  Our mission is simple... to provide outstanding ICT Support to schools.

Employer

PARTNERSHIP EDUCATION LTD

Address

INNOVATION CENTRE

UNIVERSITY WAY

CRANFIELD

MK43 0BT

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Training

Training provider

QA LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Apr 2023