Customer Trade and Warehouse Apprentice UK PLUMBING SUPPLIES LIMITED

An exciting opportunity to work at one of the UK's leading Plumbing suppliers, assisting with customer sales at the trade counter and over the telephone, and will assist within the warehouse and stock control. An role with opportunity to progress and succeed.

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Closing date: 15 Apr 2023

Apprenticeship summary

  • Annual wage

    £10,004.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Flexible hours through shift work, working predominantly Monday to Friday 9am - 5pm, however, alternating some Saturdays.

    Total hours per week: 40

  • Expected duration

    15 Months

  • Possible start date

    30 Apr 2023

  • Date posted

    22 Feb 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000137120

  • Positions

    1 available

What will the apprentice be doing?

Duties will include: 

  • Playing a vital role in ensuring an efficient flow of goods and services between manufacturers and their skilled trade customer base
  • Dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch
  • Familiarising with processing customer orders and taking delivery of goods and the basic administration related to these functions
  • Communicating with a wide variety of internal and external customers to build relationships and provide a high-quality service that encourages repeat business
  • Understanding the plumbing industry and the products and services offered

What training will the apprentice take and what qualification will the apprentice get at the end?

While on your apprenticeship, you will be undertaking your Customer Service Practitioner Level 2 Qualification. 

Studying your qualification through EKC Group, attending online workshops, once a month. 

You will also have a Trainer come out to assess you at the workplace, once a month. 

What is the expected career progression after this apprenticeship?

Upon completion, this could lead to a permanent position, and opportunity to progress within the company.  

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Problem solving skills, Team working

Qualifications

GCSE or equivalent Maths and English (Grade 4/C/Level 2 Functional Skills) Desired

About the employer

Graham Plumbers Merchant is a major supplier of plumbing, heating, bathroom materials and renewable solutions. The Graham Plumbers Merchant brand has grown to become synonymous with professionalism, service and value for money. Most important of all is the knowledge of our people and the relationships they have with our customers.

Employer

UK PLUMBING SUPPLIES LIMITED

Address

9 Patricia Way

Broadstairs

Ramsgate

CT10 2LF

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Training

Training provider

EKC GROUP

Contact

Blue Vinall

blue.vinall@eastkent.ac.uk

+441303811315

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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