Level 3 Business Administration Standard Apprenticeship 360 Installations Limited

To support the Office Manager in the planning and organising of all contracts within the branch to ensure a professional delivery of our services to our customers. To provide leadership towards the achievement of maximum profitability and growth, in line with the company vision and values.

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Closing date: 31 Mar 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9am - 5pm

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    03 Apr 2023

  • Date posted

    22 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Responsibility for supporting the Office Manager in the day to day management of the engineers

Answer all calls in a professional timely manner

Maintain high levels of communication at all levels

Actively listen to the customer

Obtain and evaluate all relevant information from the enquiry

Document all relevant details onto the system

Organise and plan the engineers visit to meet the customer’s time frame

Ensure that all the correct information is placed on the engineers calendar

To communicate with customers in regards to the commencement and progression of scheduled works

Managing the engineers activity on a daily basis

Responsible for the accurate inputting of the relevant data on to the company database.

Ensuring that all materials are purchased and on site for commencement of works

Ensuring the prompt invoicing of completed works

Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the teams.

Ensure Health and Safety policies and procedures are adhered to at all times throughout the branch.

Maintain high levels of communication at all levels throughout the branch.

Undertake any such other duties as may be reasonably requested within the purview of the role

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administration Level 3 

Off the job training to take place at Oldham College one day a week

What is the expected career progression after this apprenticeship?

Full Time Employment or next level apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Team working, Initiative


GCSE or equivalent 5 Subjects including English and Maths (Grade grades 9-4 (A*-C)) Essential

About the employer

360 Installations has always operated under strong values aimed at exceeding client needs. Our communication channels are always open—our relationship with our clients begins on the first day of contact, and only ends once they’re fully satisfied with our work.


360 Installations Limited


Howards Place

Peel Street


OL15 8AQ

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Training provider



Deborah Wynn


0161 785 3586

Apprenticeship standard

Business administrator

Level 3 (A level)

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