Level 3 Business Administration Standard Apprenticeship 360 Installations Limited
To support the Office Manager in the planning and organising of all contracts within the branch to ensure a professional delivery of our services to our customers. To provide leadership towards the achievement of maximum profitability and growth, in line with the company vision and values.
Closing date: 31 Mar 2023
Monday to Friday 9am - 5pm
Total hours per week: 40
Possible start date
03 Apr 2023
22 Feb 2023
Level 3 (A level)
What will the apprentice be doing?
Responsibility for supporting the Office Manager in the day to day management of the engineers
Answer all calls in a professional timely manner
Maintain high levels of communication at all levels
Actively listen to the customer
Obtain and evaluate all relevant information from the enquiry
Document all relevant details onto the system
Organise and plan the engineers visit to meet the customer’s time frame
Ensure that all the correct information is placed on the engineers calendar
To communicate with customers in regards to the commencement and progression of scheduled works
Managing the engineers activity on a daily basis
Responsible for the accurate inputting of the relevant data on to the company database.
Ensuring that all materials are purchased and on site for commencement of works
Ensuring the prompt invoicing of completed works
Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the teams.
Ensure Health and Safety policies and procedures are adhered to at all times throughout the branch.
Maintain high levels of communication at all levels throughout the branch.
Undertake any such other duties as may be reasonably requested within the purview of the role
What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administration Level 3
Off the job training to take place at Oldham College one day a week
What is the expected career progression after this apprenticeship?
Full Time Employment or next level apprenticeship
Requirements and prospects
Desired skills and personal qualities
About the employer
360 Installations Limited
THE OLDHAM COLLEGE
0161 785 3586
Level 3 (A level)
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