Administration Assistant Apprentice APCOA PARKING (UK) LIMITED

To provide an efficient and effective clerical and administrative support service. As this is an apprentice role, the job holder may be required to work in various areas and departments throughout the organisation to develop skills, knowledge and experience in all aspects of administration.

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Closing date: 10 Apr 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday – Friday, with occasional weekends. Shifts are to be confirmed.

    Total hours per week: 42.5

    (the hours are based on the candidate being over 18)

  • Expected duration

    12 Months

  • Possible start date

    17 Apr 2023

  • Date posted

    20 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Use Excel spreadsheets to summarise the daily contract figures and providing a breakdown.
  • Use Excel spreadsheets to maintain a daily performance record.
  • Preparation of daily summary reports and email management
  • General administrative duties
  • To complete and file all relevant documentation in accordance with Company Policies and Procedures.
  • Maintain the highest standard of personal hygiene and appearance at all times ensuring uniform is clean and smart in appearance when on duty.
  • Communicate in a professional and courteous manner when dealing with members of the team
  • To keep abreast of legislative and other changes that may affect the operation of this contract.
  • To contribute to corporate initiatives as required.
  • To ‘cascade’ information to all members of staff and maintain good communications throughout the contract.
  • Adhere to Health and Safety requirements and best practice at all times.
  • Ensure that the Company’s Equal Opportunity Policy is fully implemented at all times.
  • Undertake any other duties consistent with the nature and grade of the post as necessary or as requested.
  • You may be required to perform other duties within your capabilities.
  • To monitor incoming call and emails and passing queries to relevant managers.
  • Diary management and organisation of meetings, ensuring effective time management of appointments
  • To prepare/collate documentation for meetings
  • To take minutes at the meetings and distribute across the management
  • Dealing with customer queries and complaints
  • Co-ordinating meeting room bookings
  • Inputting of Payroll
  • Any/Other duties suitable for role

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administrator Level 3

What is the expected career progression after this apprenticeship?

It's envisaged they will stay with APCOA and develop their skills further.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills


GCSE or equivalent Maths and English (Grade A-C/8-4) Essential

Things to consider

The successful candidates will receive full training and the support required to achieve their apprenticeship. We also offer access to our company benefits site where you can make saving on everyday purchasing.

About the employer

APCOA PARKING has a clear vision of the future: We connect Parking, Mobility and Urban life by providing innovative, smart and sustainable solutions to our clients and customers. At APCOA PARKING our mission is to achieve this vision by striving to not just be a mere service provider, but a reliable and trusted partner. We offer a comprehensive range of innovative services and products for our clients and customers. Integrity and loyalty are indispensably part of our company philosophy. In all we do, we aim to contribute to a more sustainable life.




4a Browning Street


SE17 1LN

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Training provider



Jamie Dobson

Apprenticeship standard

Business administrator

Level 3 (A level)

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