Office Administrator Receptionist Customer Service Apprentice ACADEMY PHOTOGRAPHY LTD

We are looking for someone to join our busy team. Interest in working in an office/customer service environment is essential. General office support; answering telephone calls, receiving and dispatching post, attending conferences and other admin support.

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Closing date: 02 Apr 2023

Apprenticeship summary

  • Annual wage

    £13,650.00

  • Working week

    37.5 hours per weeks Monday to Friday. 08:30-17:00

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    10 Apr 2023

  • Date posted

    20 Feb 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000135804

  • Positions

    1 available

What will the apprentice be doing?

We are looking for someone to join our busy team. Interest in working in an office/customer service environment is essential.

Duties will include:

  • Answering telephone & directing calls
  • Receiving and Dispatching Post
  • General Office/Admin support
  • Occasional telesales for seasonal promotions
  • Attending Headteacher conferences to support Photography Manager
  • Support other departments as needed

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Apprenticeship Standard
    https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
  • You will spend a day a week at Newcastle College for your training

What is the expected career progression after this apprenticeship?

Could lead to a permanent position for the right person.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Customer care skills, Team working

Qualifications

GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

About the employer

We provide a range of superb high-quality, innovative products and a fast and efficient service that is unrivalled by any other school photographers in the UK.

Employer

ACADEMY PHOTOGRAPHY LTD

Address

UNIT 1

DALEWOOD ROAD

LYMEDALE BUSINESS PARK

ST5 9QH

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Training

Training provider

NEWCASTLE AND STAFFORD COLLEGES GROUP

Contact

The Apprenticeship Hub

apprenticeships@nscg.ac.uk

01782 254287

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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