Apprenticeship Medical Business Administrator - NHS GP DR V BHALLA

The Apprenticeship Medical Business Administrator will work in a busy GP practice and will be enrolled on the business administration apprenticeship level 3 with PMA Ltd. In-house training and on the job training will be offered. The role is a great opportunity to start your NHS career. You will work on reception and across the practice.

Sign in to apply

Closing date: 30 Apr 2023

Apprenticeship summary

  • Annual wage


    For guidelines on wages please visit

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday - Operating hours are 8.00am to 6.00pm, Flexibility is essential, hours set aside to complete training and assessment modules. Total hours per week: 30 hours a week Days and hours worked will be discussed at interview.

    Total hours per week: 30

  • Expected duration

    18 Months

  • Possible start date

    04 May 2023

  • Date posted

    17 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The purpose of the role is to:

  • Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
  • Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team
  • Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Duties will include:

  • Dealing with patient enquiries
  • Doing searches on computer system
  • Patient recalls
  • Registering patients on system
  • Completing admin tasks
  • Coding health records
  • Referrals to secondary care
  • Data entry
  • Reading and filing letters

What training will the apprentice take and what qualification will the apprentice get at the end?

  • The successful apprentice will be enrolled on the Business Administrator Apprenticeship Level 3 with PMA Ltd
  • Clinical Coding Training will be offered
  • The apprenticeship will be a work-based apprenticeship and the learner does not attend college but completes the apprenticeship whilst in the workplace
  • In-house and on the job training available with additional courses available through our ICS
  • Clinical Coding Training will be offered

What is the expected career progression after this apprenticeship?

  • The applicant must be open to learning and change, have a professional image and be able to work confidentially

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Team working, Patience, Good Interpersonal Skills


GCSE or equivalent English (Grade 4 - 9) Desired
GCSE or equivalent Maths (Grade 4 - 9) Desired

About the employer

Belverdere Medical Centre is a practice of over 17,000 patients and around 40 Members of staff. We are a teaching practice and help support the next generation of medical professionals.






DA17 5LQ

You must have JavaScript enabled to view a map of the location


Training provider



Shelley Bhalla


Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.