Apprentice Office Administrator TRIVENT LTD

Trivent are looking for an apprentice to become a valued member of their team in Leeds! The job will be varied from day to day but will include assisting project managers, service work, reception and customer service duties. During this 12 month programme, you will undertake a Customer Service Practitioner Apprenticeship standard.

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Closing date: 30 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 7.30am to 4.00pm

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    03 Jul 2023

  • Date posted

    16 Feb 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Helping the project managers with administration
  • Learning accounts, HR and health and safety
  • Dealing with customer enquiries via telephone and email
  • Reception duties
  • Learning IT systems

What training will the apprentice take and what qualification will the apprentice get at the end?

Upon successful completion of the apprenticeship, you will gain a Customer Service Practitioner standard.

Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an Individual member at Professional level.

On successful completion of Level 2, you can move on to study Level 3 apprenticeships, such as Customer Service Specialist and Business Administrator Apprenticeship.

Training will take place with National Business College remotely. You will attend sessions on Teams for one day, once every fortnight.

What is the expected career progression after this apprenticeship?

The apprentice will look to become a valued member of the office. The role will lead on to cover for accounts HR and health and safety. As well as administration for project managers.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills


GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

About the employer

Trivent Ltd is a long established family run firm, which was founded in 1980, and is based in Leeds near Elland Road Stadium. Trivent specialise in the design, manufacture and installation of kitchen ventilation systems. Their systems can be bespoke to suit any kitchen layout and design.







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Training provider


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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