Business to Business Sales Degree Apprenticeship EXPERIAN LIMITED

Business-to-Business (B2B) sales is a dynamic and exciting area within Experian. You’ll be working as part of the business area which offers data quality software to a range of B2B clients across various sectors including Retail, Finance, Gaming, Fintech, Public Sector and Utilities. The products help companies improve the quality of data across their organisation, enabling them to better serve their customers. Alongside your role you’ll complete a Business-to-Business Sales Degree Apprenticeship with one of our partner Universities. In this role, you’ll join us as a Customer Success Apprentice, working within our Customer Success team. The team focus on customer satisfaction to ensure we retain our existing B2B client base, as well as working to identify new business development opportunities. To put it simply, our team are experts in customer satisfaction, and they make sure our clients keep working with us and spread the word to others! Our concept is simple. We believe in expanding horizons – it’s what makes Experian a global leader and a Top UK Tech Employer.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Apr 2023

Apprenticeship summary

  • Annual wage

    £25,400.00

  • Working week

    Monday - Friday, 9.00am - 5.00pm

    Total hours per week: 37.5

  • Expected duration

    36 Months

  • Possible start date

    04 Sep 2023

  • Date posted

    14 Feb 2023

  • Apprenticeship level

    Degree
    Level 6 (Degree with honours)

  • Reference number

    VAC1000133631

  • Positions

    2 available

What will the apprentice be doing?

Day to day as a Customer Success Apprentice, you will:

  • Be supported to look after an existing client portfolio, to ensure clients maintain their relationship with Experian
  • Attend meetings and speak to clients both over the phone and in-person
  • Work closely with clients to identify cross sell/upsell opportunities
  • Work on account plans and liaise with teams to resolve any issues or risks to maintain customer satisfaction

The best part of it all? The support you get from Experian. You’ll work with wider sales and support teams, giving you the remit to build your network, broaden your knowledge and gain insights into our business.

What training will the apprentice take and what qualification will the apprentice get at the end?

Alongside your role you’ll complete a Level 6 Business-to-Business Sales Degree Apprenticeship with one of our partner Universities through blended learning (mix of on-campus and online).

  • The duration of the course is 3 years and in addition to your salary, you’ll benefit from fully paid tuition fees, as well as our support every step of the way
  • The Degree Apprenticeship will enable you to bring to life what you’re learning in the classroom, into the workplace!

If you’re highly organised, driven by hitting goals and targets and passionate about building strong relationships, this is a career path you don’t want to miss out on. In return, you have the amazing opportunity to genuinely impact business success. 

 

What is the expected career progression after this apprenticeship?

Over time, you will build and develop the skills needed for a successful career in Sales.     

If you choose to join us, you’ll receive industry training, wide-reaching career opportunities and a wealth of support through our Early Careers Network, buddy, line manager & mentor scheme.

You’ll also join onto Experian’s structured 2-year Early Careers Development programme, which is packed with workshops, short-courses & online material designed to help kick-start your career.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness

Qualifications

GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential
A Level or equivalent Any (Grade 120 UCAS Points) Essential

Things to consider

You must not have a degree in a similar subject. Due to UK government apprenticeship funding rules, you must have lived in the UK for at least 3 years and have permission from the UK government to live in the UK (not for educational purposes) or have obtained pre-settled or settled status.

About the employer

We are the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

Employer

EXPERIAN LIMITED

Address

80 Victoria Street

London

SW1E 5JL

Contact

Early Careers Team

earlycareers@experian.com

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Training

Training provider

MIDDLESEX UNIVERSITY

Apprenticeship standard

Business to business sales professional (integrated degree)

Level 6 (Degree with honours)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Apr 2023