IT Technician Apprentice MERCURY MAYNARD LIMITED
The IT Apprentice will be involved in resolving routine IT issues such as, Office 365 administration, set up and configuration of client Desktops and Laptops, ensuring clients have access to all Office apps, resolving support requests and helpdesk tickets.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 Mar 2023
Apprenticeship summary
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Annual wage
£9,379.50
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday to Friday from 9:00am - 5:30pm with a 1 hour lunch.
Total hours per week: 37.5
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Expected duration
18 Months
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Possible start date
14 Apr 2023
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Date posted
14 Feb 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000133418
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Positions
1 available
What will the apprentice be doing?
- Support User base of 50+ clients via telephone, e-mails or onsite
- Office 365 console administration
- Problem solving
- Set up and configuration of client Desktops and Laptops. Ensuring users can get emails on the device, can use the Office apps
- Onsite cabling and network connectivity. Onsite Wi-Fi administration
- Active Directory administration: create new user accounts, amend permissions, and reset network and applications passwords
- Perform various stock check requests as advised by Technical Service Manager’s requests
- Meet and greet our user base. Perform scheduled appointments and tasks
- Support for all IT peripheral equipment for clients e.g., Projectors, Printers, Meeting room equipment etc
- SharePoint Administration
- The Apprentice will perform their duties and any ad hoc requests that come from the Technical Services Manager or Managing Director, with accuracy and professionalism
What training will the apprentice take and what qualification will the apprentice get at the end?
- The Apprentice will be working towards the Level 3 Information Communications Technician Apprenticeship Standard
- College attendance will be at the Colchester Institute - Colchester Campus one day per week during term time
What is the expected career progression after this apprenticeship?
A great opportunity to join an established local company. We have two other employees who have completed the apprenticeship programme and are now full-time employees. This is based on work ethic and a vacancy being available at the end of course completion.
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
MERCURY MAYNARD LIMITED
Address
3 Oak House, Vale Business Units
Crown Lane South
Ardleigh
CO7 7PL
Training
Training provider
COLCHESTER INSTITUTE
Contact
Colchester Institute - Apprenticeship Team
ci.apprenticeships@colchester.ac.uk
01206 712043
Apprenticeship standard
Information communications technician
Level 3 (A level)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 Mar 2023