Apprentice Business Administrator VIRTUAL IT SERVICES PROVIDER LTD

We provide reliable and proactive IT Services in the forms of Network Infrastructure Support, Smart Hand Assistance/Remote Support, Web Design, Software Solutions, IT Supply and IT Training Courses.

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Closing date: 17 Apr 2023

Apprenticeship summary

  • Annual wage


    £4.81 per hour

  • Working week

    Monday - Friday 9:00am to 5:00pm Saturday 9:00 am to 1:00pm

    Total hours per week: 30

  • Expected duration

    18 Months

  • Possible start date

    24 Apr 2023

  • Date posted

    11 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

  • Conducting testing sessions in accordance with policies and procedures for each type of test sponsor within the established policies and procedures.
  • Coordinating with site testing programs including the scheduling and announcing of testing sessions.
  • Verifying the identity and eligibility of testing candidates.
  • Maintaining confidentiality and security of all testing materials, test logs, testing session reports, testing irregularity reports, and other required documentation.
  • Resolving any testing issues.
  • Attending relevant training and information meetings regarding rules and regulations. Understanding and abide by policies and regulations.
  • Ensuring erasable note boards and candidate workstations are clean before, during and after the exam sessions.
  • Ensuring regular walk throughs in the exam room.
  • Reading Pre-examination announcements·
  • Providing the highest levels of customer service.
  • Ensuring that candidate needs are met with understanding and respect.
  • Ensuring the test process is clearly explained to candidates.
  • Housekeeping duties such as vacuuming floors occasionally and sanitizing workstations/mice/keyboards and common areas after each candidate has finished their exam/test.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business administrator Level 3 (A level)
  • Full training is provided on all associated administration tasks within the office environment
  • If you require to complete and achieve functional skills maths and English level 2 [if not already achieved C/4 GCSE or equivalent] support and functional skills training will be delivered by a functional skills expert form Woodspeen Training Ltd
  • This is delivered face to face or via Teams online meetings
  • An End Point Assessment [EPA] is completed after 18 months on programme. This is an external examination board who will assess all your work, portfolio and skills learnt within the apprenticeship

What is the expected career progression after this apprenticeship?

  • A full-time job on a permanent contract, with career progression.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade C/4 or above) Essential
GCSE or equivalent Maths (Grade C/4 or above) Essential
GCSE or equivalent Science (Grade C/4 or above) Desired

About the employer

VITSPRO is an Authorized Computer based test centre which provides a secure and relaxed testing environment for the candidates pursuing certification exams. VITSPRO offers professional Information Technology services and specializes in working with small and medium sized businesses throughout the UK. We provide reliable and proactive IT Services in the forms of Network Infrastructure Support, Smart Hand Assistance/Remote Support, Web Design, Software Solutions, IT Supply and IT Training Courses. VITSPRO helps clients in improving their organisational and individual performance by leveraging well-managed IT infrastructure. We pride ourselves on delivering efficient and cost-effective IT Services.







NE11 9SY

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Training provider



Kate Anderson


Apprenticeship standard

Business administrator

Level 3 (A level)

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