Apprentice Administrator - Contact Centre Sales Agents RAINBOW CONNECTED LTD
The role will be to contact client leads who are due to renew their insurance policies for varied insurance or financial products, managing the calls, connecting the client to the correct broker for their insurance/financial quotes (no cold calling), filing, data entry.
Closing date: 23 Jun 2023
Once probation passed (3 months) the salary will be boosted by the opportunity to earn the basic hourly rate (which increases in line with government minimum levels) plus Bonus payment + Individual/Team Bonus
Monday - Friday 9.00am - 5.30pm. Saturday 9.00am - 1.00pm (This is on a rota basis and you will usually be asked to work on Saturday a month after being fully trained).
Total hours per week: 40
Possible start date
26 Jun 2023
10 Feb 2023
Level 3 (A level)
What will the apprentice be doing?
The role will be to contact client leads who have applied for varied insurance or financial products, managing the calls and connecting the client to the correct broker for their insurance/financial quotes (no cold calling).
Developing your communication skills to connect the client with the Broker with a seamless transition.
Admin duties include:
- Making and receiving calls
- Inputting and retrieving data
- Organising your tasks and planning effectively
- Building effective relationships internally and externally
- Data entry
What training will the apprentice take and what qualification will the apprentice get at the end?
Full training will be given leading to a recognised Business Administration Apprenticeship Standard Level 3 Qualification.
Full on the job training will be delivered.
Off the job training will be supported by our training provider - Davidson Training UK Ltd.
You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent).
All training will be delivered within the workplace during working hours.
What is the expected career progression after this apprenticeship?
To progress to a full time position.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade 1-9 (A*-G)) Desired
Things to consider
About the employer
RAINBOW CONNECTED LTD
Upminster Trading Park
DAVIDSON TRAINING UK LIMITED
Level 3 (A level)
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