Business Administration/Hospitality Manager Apprenticeship HIGHLANDS END CARAVAN PARK LTD

This role involves overseeing the day-to-day administrative, operational & commercial activities of businesses in the hospitality industry and covers various industries such as food & beverage, accommodation & event management. This may range from maintenance & housekeeping to spa services, concierge, reception & many more.

Sign in to apply

Closing date: 31 Aug 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday during our Winter season November to the end of January, then it will change to one day off in the week and one day working at the weekends (TBC)

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    18 Sep 2023

  • Date posted

    10 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Daily responsibilities include the following:

  • Accounting and budgeting
  • Interviewing, training and managing staff
  • Assisting with daily operations
  • Optimizing business performance
  • Fielding customer complaints and inquiries
  • Ensuring health and safety compliance
  • Working closely with the marketing team to ensure the digital footprint is up to date and relevant.

Responsible for the day to day tasks involved in running a hospitality business.

  • Overseeing and analysing the accounting and budgeting for each department
  • Interviewing and overseeing the hiring, training and managing of staff
  • Ensuring the smooth running of daily operations and optimising park performance
  • Overseeing responses to customer enquiries and customer complaints
  • Working with teams in each department, ensuring Health & Safety Compliance at every level.

What training will the apprentice take and what qualification will the apprentice get at the end?

The apprenticeship training is delivered through a combination of workplace learning and regular college attendance. This training will teach you the knowledge, skills and behaviours set out in the Business Administration Level 3 Standard. On completion the apprentice will receive Business Administration Level 3 qualification. Functional Skills in Maths and English may also be required depending on current level.   

What is the expected career progression after this apprenticeship?

Hospitality management offers aspiring entrepreneurs a rare opportunity to combine practical and theoretic education, known as a dual education model, which sets you up for entrepreneurial success by strengthening the essential hard and soft skills.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Problem solving skills, Analytical skills, Team working, Critical thinking skills, Leadership & delegation skills, Networking skills, Excellent interpersonal skills, Perseverance


GCSE or equivalent English (Grade A*-C or 9-4) Desired
GCSE or equivalent Maths (Grade A*-C or 9-4) Desired

Things to consider

Whilst training, may be required to accompany a colleague to visit our other parks by car.

About the employer

Owned by the Cox Family, West Dorset Leisure Holidays have been providing memorable family holidays for over 50 years! Six Holiday Parks all located in Dorset: We have a great range of accommodation from luxury lodges and pitches for motorhomes to safari tents and caravans. Stunning locations and a family ethos, a firm favourite for our many returning guests.








You must have JavaScript enabled to view a map of the location


Training provider



wendy Jenkins


Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.