Sales Administrator Apprentice RAM ENTERPRISE (WHOLESALE) LTD

Receive and process sale orders via phone and email, checking the accuracy of orders, issuing invoices and maintaining positive relationships with customers. This is an excellent opportunity for a smart, ambitious and self-motivated individual to join a friendly environment.

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Closing date: 22 Mar 2023

Apprenticeship summary

  • Annual wage

    £9,750.00

    Salary between £5.00 - £5.50 per hour depending on age and experience

  • Working week

    Monday - Friday 9.00am - 5.30pm with 1 hour lunch

    Total hours per week: 37.5

  • Expected duration

    21 Months

  • Possible start date

    27 Mar 2023

  • Date posted

    09 Feb 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000132302

  • Positions

    1 available

What will the apprentice be doing?

  • Contribute to the company’s sales administration activities
  • Process orders for customers from start to finish and liaising with the customers via telephone / e-mail to get the order processed as quickly and efficiently as possible
  • Keeping customers updated on progress of the orders and rectify any issues getting to the root cause to prevent it from re-occurring again
  • Review all orders daily to ensure they have gone out on time
  • Ensure 100% accuracy on all orders
  • Send out customers invoices when requested
  • Making sure all paperwork is present and file packs away once orders are complete
  • Monitoring e-mails for any new orders
  • Liaising with the warehouse colleagues to make sure products are available and picked correctly
  • Answering phone calls and transferring calls to relevant people
  • Other duties requested by director/sales and operations manager from time to time
  • Meet the needs of the customers and tailor themselves to the customer

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administrator Level 3 Apprenticeship Standard
  • End Point Assessment 

What is the expected career progression after this apprenticeship?

  • The role will start as a support role and then go onto a more independent role gaining more responsibility

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Team working, Good at relationship building, Rapport with customers, Excellent communication skills, Written & Verbal skills, Able to work under pressure, Able to use own initiative, Keen to learn, Friendly

Qualifications

GCSE or equivalent English (Grade A*- C / 9 - 4) Essential
GCSE or equivalent Maths (Grade A* - C / 9 - 4) Essential

Things to consider

Currently in a temporary office but could move back to our registered address in the next 12 -24 months - CV6 4QJ

About the employer

RAM ENTERPRISE are UK and International distributors to the wholesale and export trade. We work directly with manufacturers and suppliers to distribute an array of products from our rapidly evolving portfolio. We provide distribution services to an extensive client base both across the UK and Internationally

Employer

RAM ENTERPRISE (WHOLESALE) LTD

Address

HD Storage Solutions

Unit K2 Herald Way

Binley

CV3 2NY

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Training

Training provider

INTEC BUSINESS COLLEGES LIMITED

Contact

Tracey Chaplin

tracey.chaplin@intecbusinesscolleges.co.uk

07580 997408

Apprenticeship standard

Business administrator

Level 3 (A level)

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