Apprentice - Hays Beds and Transfers Assistant HAYS TRAVEL LIMITED
This is an exciting apprenticeship opportunity within our Hays Beds & Transfers Department. Hays Beds & Transfers Product Teamwork in an environment which is structured around our key objective in sales. This is carried out by a number of functions, such as relationship management, quality control of existing products & developing new products.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 01 Sep 2023
Apprenticeship summary
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Annual wage
£10,404.00
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Working week
Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.
Total hours per week: 37.5
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Expected duration
12 Months
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Possible start date
02 Sep 2023
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Date posted
09 Feb 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000132285
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Positions
1 available
What will the apprentice be doing?
- Responsible for the account management, sales analysis, lost booking analysis, contracting of new suppliers, negotiations and query resolutions to maximise overall sales
- Being pro-active in gap filling or identifying new suppliers
Relationship management Hays Beds & Hays Transfers suppliers and initiate override negotiations - Negotiation of special offers and flash sales weekly, distributing them to key areas of the business such as HTOL product, HTOL sales, web marketing and key IG members
- Daily system checks within Hays Beds, Hays Transfers, iSell, iTour and the Agent Portal of own suppliers to ensure that all suppliers’ feeds are performing to the expected standard in line with systems checks procedure
- Investigation and resolution of statement queries for dedicated accounts
- Point of escalation for all areas of the business
- Assist with group enquires
- Transfer rate loading into Transtan – mainly to support new rates negotiated or to gap fill, or to load ad-hoc rates to support the wider team
- Support the team in any ad-hoc duties required, such as price comparisons, team handovers etc.
What training will the apprentice take and what qualification will the apprentice get at the end?
- You will obtain a level 2 Customer Service practitioner qualification
- Training is conducted in our Sunderland Head Office
- Training is weekly blocks on a Monday - Friday basis for 6 weeks
What is the expected career progression after this apprenticeship?
Whichever department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.
Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
HAYS TRAVEL LIMITED
Address
Gilbridge House
Keel Square
Sunderland
SR1 3HA
Training
Training provider
HAYS TRAVEL LIMITED
Contact
Hays Travel Apprenticeships
01918148098
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 01 Sep 2023