Apprentice - Hays Tour Operation – Sales Department HAYS TRAVEL LIMITED
This is an exciting apprenticeship opportunity within our HTOL B2B sales department. The sales team focus on selling tailor made holidays and delivering first class customer service to both internal and external customers. As a sales executive you will sell package holidays with varying components, including flights, hotels, transfers and cruise.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 01 Sep 2023
Apprenticeship summary
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Annual wage
£10,404.00
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Working week
Monday to Friday, 9am to 5pm, shifts, may work evenings and weekends.
Total hours per week: 37.5
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Expected duration
12 Months
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Possible start date
02 Sep 2023
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Date posted
09 Feb 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000132273
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Positions
1 available
What will the apprentice be doing?
- Creating and selling tailor made travel packages using All Hays products
- Delivering a first-class customer service experience to all customers, obtaining repeat business
- Working towards, and striving to exceed, agreed individual and team sales targets and other KPI’s
- Attending training workshops and supplier visits, including overseas educational visits, in order to continuously develop product knowledge
- In depth knowledge of all cruise products
- Liaise with ground suppliers to obtain rates, availability and for all special requests
- Remain flexible to meet the needs of the Business
- Provide feedback to the Team Leader
What training will the apprentice take and what qualification will the apprentice get at the end?
- You will obtain a level 2 Customer Service Practitioner qualification
- Training is conducted in our Sunderland Head Office
- Training is weekly blocks on a Monday - Friday basis for 6 weeks
What is the expected career progression after this apprenticeship?
Whichever department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.
Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
HAYS TRAVEL LIMITED
Address
Gilbridge House
Keel Square
Sunderland
SR1 3HA
Training
Training provider
HAYS TRAVEL LIMITED
Contact
Hays Travel Apprenticeships
01918148098
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 01 Sep 2023