Apprentice - Homeworker Recruitment Executive HAYS TRAVEL LIMITED

This is an exciting apprenticeship opportunity within our Homeworking Recruitment Team based in our Head Office in Sunderland. The aim of this role is to help manage the recruitment function for self-employed roles in our PTC and Academy divisions delivering the recruitment processes in line with business objectives.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 01 Sep 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, 9am to 5pm, shifts, may work evenings and weekends.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    02 Sep 2023

  • Date posted

    09 Feb 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Support the end-to-end Recruitment Process from the generation of leads, through to Insights Video calls with potential candidates and screening process
  • Support the Review and process all applications, ensuring these are logged onto the database within 24 working hours of receipt
  • Arrange Insights calls for the candidates and ensure attendance is of a high level
  • Follow up calls and emails with potential candidates
  • Arrange Screening interviews for candidates
  • Ensure Insights and Screening notes are kept up to date and any feedback is shared with the Manager where appropriate
  • Work with the Social Media Department to ensure weekly promotion of the Homeworking Propositions
  • Work closely with the Homeworker Operations team regards to New Starter contracts and set up
  • Work closely with the Learning & Development team and other internal departments to ensure that information is always kept up to date and valid
  • Seek new Recruitment opportunities to drive exposure of the Homeworking Brands including online and offline marketing and social media channels
  • Maintain existing Homeworking leads through effective communication and review opportunities to re-open closed lead

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will obtain a level 2 Customer Service Practitioner qualification
  • Training is conducted in our Sunderland Head Office
  • Training is weekly blocks on a Monday - Friday basis for 6 weeks

What is the expected career progression after this apprenticeship?

Whichever department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.
Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.

Requirements and prospects

Desired skills and personal qualities

IT skills, Attention to detail, Customer care skills, Administrative skills, Team working, Initiative


GCSE or equivalent English & Maths (Grade 4+) Desired

About the employer

As the UK’s largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year.




Gilbridge House

Keel Square



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Training provider



Hays Travel Apprenticeships


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 01 Sep 2023