Apprentice - Independence Group Operations & Partnership Administrator HAYS TRAVEL LIMITED
An exciting new apprenticeship role based in our IG Operations & Partnership Team has become available. The IG Operations and Partnership Team provides service to all IG members on a day to day basis by having knowledge & understanding of their business models so that Hays Travel & Hays Tour operating can deliver a service that suits our members.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 01 Sep 2023
Apprenticeship summary
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Annual wage
£10,404.00
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Working week
Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.
Total hours per week: 37.5
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Expected duration
12 Months
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Possible start date
02 Sep 2023
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Date posted
09 Feb 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000132247
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Positions
1 available
What will the apprentice be doing?
- The Independence Group Operations Team provides excellent Customer service to all our Independence Group members, on a day to day basis by gaining knowledge & understanding of their business models
- Deliver exceptional customer service to all members by following our SMILE values ensuring we go the extra mile by providing the member with the support required
- Within the team we deal with a variation of queries from the members and administrative duties
- We work very closely with our Internal teams in order to resolve any queries/issue our Independence Group members have brought to our attention
What training will the apprentice take and what qualification will the apprentice get at the end?
- You will obtain a level 2 Customer Service practitioner qualification
- Training is conducted in our Sunderland Head Office
- Training is weekly blocks on a Monday - Friday basis for 6 weeks
What is the expected career progression after this apprenticeship?
Whichever department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.
Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
HAYS TRAVEL LIMITED
Address
Gilbridge House
Keel Square
Sunderland
SR1 3HA
Training
Training provider
HAYS TRAVEL LIMITED
Contact
Hays Travel Apprenticeships
01918148098
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 01 Sep 2023