Payout Team Apprentice NEW LOOK LOANS LIMITED

They are now looking to recruit an Apprentice to join their Payout Team, this is an excellent opportunity for the right candidate. You will be providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

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Closing date: 10 May 2023

Apprenticeship summary

  • Annual wage

    £9,379.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    9am - 5.30pm

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    20 May 2023

  • Date posted

    07 Feb 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000131257

  • Positions

    1 available

What will the apprentice be doing?

Duties to include the following:

  • Computer literate
  • Data input
  • Attention to detail is important
  • Checking of finance documents, customer proofs, invoices
  • Liaising with customers, both internal/external staff, Finance Companies, dealerships and third part-parties
  • Internal Compliance
  • Good telephone manner

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Service Practitioner apprenticeship standard:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • One to one Tutor Assessor support in the workplace
  • Attending weekly classes covering Health and Safety and Equality and Diversity and working towards completing the EPA

What is the expected career progression after this apprenticeship?

Progression on to either Business Administration Level 3 or Customer Service Specialist Level 3 for the right candidate.

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Organisation skills, Customer care skills, Presentation skills

Qualifications

GCSE or equivalent English and Maths (Grade 4/C +) Desired

About the employer

New Look Loans is a specialist car finance broker situated in Hessle, East Yorkshire. We specialise in arranging car credit, motorbike finance, road legal quad bike finance, van finance and caravan finance for customers, in spite of their credit history.

Employer

NEW LOOK LOANS LIMITED

Address

Unit 2, Bridge View Park

Henry Boot Way

Hull

HU4 7DW

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Training

Training provider

MCARTHUR DEAN TRAINING LIMITED

Contact

Julie Curtis

Julie@mcarthurdean.co.uk

01482 307357

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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