Business Administration-Level 3 Apprentice D-Energi

Working within our Business Services team, the successful candidate will be responsible for producing statement of accounts for our customers using our Microsoft Excel templates and Sage Line 50. An aptitude for figures and maths is essential. The role requires the ability to prioritise and work efficiently to ensure service level agreements are maintained, liaising with our suppliers and customers, by telephone and email and candidate will also be trained on how to log invoices and consumption data.

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Closing date: 14 Apr 2023

Apprenticeship summary

  • Annual wage

    £14,625.00

  • Working week

    Monday to Friday 8am to 4:30pm

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    17 Apr 2023

  • Date posted

    24 Feb 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000130822

  • Positions

    1 available

What will the apprentice be doing?

  • Liaising with our suppliers and customers, by telephone and email, the role requires excellent written and verbal communication skills with the ability to work independently and as part of a team
  • The role requires the ability to prioritise and work efficiently to ensure service level agreements are maintained
  • The successful candidate will be conversant in Microsoft Office applications – particularly Word, Excel and Outlook
  • Where appropriate, the successful applicant will also be required to follow up queries with our suppliers and customers by telephone and email and bring the queries to a successful resolution and so excellent communication skills are required.
  • The candidate will also be trained on how to log invoices and consumption data
  • Administrative skills are also required for the role as the successful candidate will be required to navigate our database (ACT! By Sage) and accurately maintain company records
  • The role requires the ability to prioritise and work efficiently to ensure service level agreements are maintained
  • The successful candidate will be conversant in Microsoft Office applications – particularly Word, Excel and Outlook
  • The candidate should have excellent attention to detail and the ability to remain concentrated during long tasks

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administration-Level 3
  • Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment

Training will be provided in the work place, and lessons will be carried out 1 day per week at Oldham College.

What is the expected career progression after this apprenticeship?

Full time employment, or next level of apprenticeship

Requirements and prospects

Desired skills and personal qualities

Confident on telephone, Confident with emailing, Confident face to face, Use of Word, Excel, Outlook, Desire to learn and improve, Strong attention to detail, Positive, Can-do attitude, Relationship development, Good written communication, Good verbal communication, Team worker, Ability to organise, Ability to prioritise, Punctual and reliable

Qualifications

GCSE or equivalent English (Language or Literature) (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

About the employer

We are the “One Stop Energy Solution Provider” TM is a UK leading business to business gas and electricity provider. Our customer portfolio ranges from smaller individual care homes to larger care home groups and other specialised sectors such as education, hospitality, manufacturing, and retail. Recognised as an Investors in People Company, ongoing support and training will be provided. We are keen to develop employees and as a growing company we aim to promote employees within the business. Free onsite parking for employees Tea, coffee, biscuits, fruit and cereal provided free of charge by the company Your birthday off work on completion of 12 months service One extra day of leave for every year of service (up to a maximum of 26) Regular team meals/social events

Employer

D-Energi

Address

UNIT D

MADISON PLACE

NORTHAMPTON ROAD

M40 5AG

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Training

Training provider

THE OLDHAM COLLEGE

Contact

Deborah Wynn

deborah.wynn@oldham.ac.uk

0161 785 3586

Apprenticeship standard

Business administrator

Level 3 (A level)

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