Customer Service Apprentice RAPID RESPONSE MAINTENANCE LTD
You will be dealing with at all stages assisting maintenance coordinators and communicating with the client, engineers and resident, this will include processing the job, booking the job in with the resident, dealing with the job with the engineer, quoting works to the client and invoicing the job off.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 Mar 2023
Apprenticeship summary
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Annual wage
£10,982.40
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Working week
Monday to Friday, 8:30am – 5:30pm, with a 1-hour lunch break.
Total hours per week: 40
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Expected duration
12 Months
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Possible start date
14 Apr 2023
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Date posted
06 Feb 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000130235
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Positions
1 available
What will the apprentice be doing?
- Processing new jobs onto the system
- Monitoring and responding to emails
- Answering the telephone
- Dealing with queries
- General admin duties
- Assisting the office manager where and when required
What training will the apprentice take and what qualification will the apprentice get at the end?
- The apprentice will be working towards the Customer Service Practitioner Level 2 apprenticeship standard
- All delivered within the work place via online training and at Colchester Institute Campus
What is the expected career progression after this apprenticeship?
Successful completion of the apprenticeship programme could lead to a permanent position within the business as a Maintenance Co-ordinator for the right candidate.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent ICT/Computer Science (Grade 9-4/A*-C) Desired
Things to consider
About the employer
Employer
RAPID RESPONSE MAINTENANCE LTD
http://www.rapidresponsemaintenance.co.uk/
Address
UNIT 16
HALL FARM
CHURCH ROAD
CO7 8SD
Training
Training provider
COLCHESTER INSTITUTE
Contact
Colchester Institute - Apprenticeship Team
ci.apprenticeships@colchester.ac.uk
01206 712043
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 Mar 2023