Apprentice Lead Generator The Debt Advice Service

An Apprentice Lead Generator is required for a Debt Solutions company based in Oldham. You will undertake your Level 2 Customer Service Practitioner qualification.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Aug 2023

Apprenticeship summary

  • Annual wage

    £10,982.40 to £21,673.60

    £192.40 per week (dependant on minimum wage for age)

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday Earliest possible start 9:00-Latest finish 8:00pm / Saturdays 10:00-3:00pm (hours to be discussed at interview) / 1 hour unpaid lunch & 2 x breaks / 40 hours per week

    Total hours per week: 40.00

  • Expected duration

    14 Months

  • Possible start date

    10 Aug 2023

  • Date posted

    05 Feb 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000129995

  • Positions

    4 available

What will the apprentice be doing?

The primary focus of the role is to work in the Sales team to develop qualified sales leads and enquiries into the advisor team. You will need to have great communication skills and be ready and willing to learn new skills.
Once you have been fully trained by us, the role of an IVA Lead Generator will involve making outbound and taking inbound calls with potential customers across the UK using our automated dialler system.
You will then be expected to carry out a mini-fact with the customers to establish their particular circumstances, and then you would assess the information taken against a set criteria and then pass this customer onto a more senior member of the team.
We have lots of opportunities for career development and progression.
Your day-to-day responsibilities will include:

• Handling outbound and inbound calls from our customers.

• Making outbound calls from leads generated for debt             

•Help and transfer the customer effectively.

What training will the apprentice take and what qualification will the apprentice get at the end?

Intermediate Level 2 Apprentice Customer Service Practitioner, including NVQ and functional skills maths and English. Work based learning.

What is the expected career progression after this apprenticeship?

  • A great opportunity to develop your career with an employer who supports continuing professional development.
  • Progression to a level 3 qualification.
    .

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Team working, Initiative

Qualifications

Other Basic Maths (Grade n/a) Desired
Other Standard English (Grade n/a) Desired

Things to consider

Monday - Friday Earliest possible start 9:00-Latest finish 8:00pm / Saturdays 10:00-3:00pm (hours to be discussed at interview) / 1 hour unpaid lunch & 2 x breaks / 40 hours per week

About the employer

We’ve been helping people get out of debt and back on their feet for some time.We can give you the information you need to find a solution to your financial problems that’s affordable, realistic, and fits where you are right now.We’ll work with you to help get your life and finances back on track.

Employer

The Debt Advice Service

Address

Ram Mill, Gordon Street

Oldham

Greater Manchester

OL9 9RH

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Training

Training provider

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Aug 2023