Apprentice Debt Specialist The Right City Group T/A Debt Rainbow

Apprentice Debt Specialist required for a Debt Solutions and Advice company based in Manchester. You will undertake your Level 2 Customer Service Practitioner qualification.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 May 2023

Apprenticeship summary

  • Annual wage

    £10,868.00

  • Working week

    Monday -Thursday on a shift pattern of either 9am-6pm or 10am-7pm and early finish on Friday between 3-4 pm, 1 hour lunch break, Maximum 38 hours per week

    Total hours per week: 38.00

  • Expected duration

    14 Months

  • Possible start date

    10 May 2023

  • Date posted

    04 Feb 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000129894

  • Positions

    1 available

What will the apprentice be doing?

This is a great opportunity to start a long term career within an ever-growing industry with structured career progression into advice and beyond for the right candidate.

•Using a CRM system to log client details and keep up to date
•Receiving in coming enquiries from clients
•Liaising with internal and external staff
•Fact Finding
•Outbound communication
•Using email and other social platforms
•Figure tracking

What training will the apprentice take and what qualification will the apprentice get at the end?

Intermediate Level 2 Apprentice Customer Service Practitioner, including NVQ and functional skills maths and English. Work based learning.

What is the expected career progression after this apprenticeship?

• A great opportunity to develop your career with an employer who supports continuing professional
development.
.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Customer care skills, Team working, Initiative

Qualifications

Other Basic Maths (Grade n/a) Desired
Other Standard English (Grade n/a) Desired

Things to consider

Monday -Thursday on a shift pattern of either 9am-6pm or 10am-7pm and early finish on Friday between 3-4 pm, 1 hour lunch break, Maximum 38 hours per week.

About the employer

Do you have experience dealing with customers, whether face to face or over the phone? This could be the stepping stone to your new career!We are a fast growing business looking for a bright, hardworking, motivated individual looking for a springboard into a long term career in the financial services industry.You will be helping customers with a broad spectrum of services including debt solutions and other financial services.

Employer

The Right City Group T/A Debt Rainbow

Address

55b Derby Street

Mancheste

Greater Manchester

M8 8HW

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Training

Training provider

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 May 2023