Hospitality Team Member Apprentice THE DICE BOX LTD

The Dice Box are looking for more team members to join our fun and friendly shop in Leamington Spa. The role is to help our customers choose game by recommending games from our library, helping with rules and generally waiting front of house. The role also involves helping in the kitchen from time to time with food prep.

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Closing date: 10 Apr 2023

Apprenticeship summary

  • Annual wage

    £7,503.60

    10% discount on our shop Free table hire for staff Pension scheme Incentive bonuses throughout the year

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    On Rota – any time from Monday – Saturday 10:00 - 23:00 and Sundays 10:00 – 20:00

    Total hours per week: 30

  • Expected duration

    16 Months

  • Possible start date

    13 Apr 2023

  • Date posted

    06 Feb 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000129638

  • Positions

    3 available

What will the apprentice be doing?

We are looking for energetic individuals with a passion for learning board games and the industry surrounding games.

We are looking for team members that can uphold our high standards of customer service and our impeccable hygiene standards.

A prior knowledge of board games is preferred but not essential. Candidates however must be willing to learn games off the job as game knowledge is essential to the role.

Day to day responsibilities include;
- Meeting and Greeting customers
- Seating customers
- Understanding customers’ needs for games and recommending suitable games based on your knowledge of the games in our library
- Selling games in our shop area based on your game knowledge and customer requirements
- Providing menu recommendations
- Using our epos system, front and back end
- Using our online booking system, front and back end
- Taking food and drink orders.
- Understanding the importance of allergens and how to take orders to accommodate customers allergens and/or preferences
- Serving customers food and drink
- Collecting empties and washing up
- Helping in the kitchen on busy shifts with light food and drink prep
- Keeping the premises clean to our 5 star hygeine rating

What training will the apprentice take and what qualification will the apprentice get at the end?

Functional, Skills English & maths level 2 (if required)

Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required
of the role. All apprentices are required to complete and evidence

20% off the job learning whilst on their apprenticeship

Qualification achieved: L2 Hospitality Team Member

What is the expected career progression after this apprenticeship?

The company is currently in the process of rolling out franchises accross the UK, there are huge prospects for growth within the company.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent Maths & English (Grade C/4 or above) Essential

Things to consider

Please complete the application form in full, this includes an accurate and detailed list of your qualifications. If you do not live near the employer address, please detail how you plan to travel/commute to the role, considering available transport and journey times. Please do note that The Dice Box is a very busy environment, the busy shifts are fast paced and the role at times can be quite high pressured. We look for people that thrive on this type of environment and who love a challenge.

About the employer

The Dice Box is Warwickshire’s only Board Game cafe, with over 700 board games to play from its important that our staff have a love of board games as well as a passion for good food and drink.

Employer

THE DICE BOX LTD

Address

137 REGENT STREET

LEAMINGTON SPA

CV32 4NX

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Training

Training provider

WARWICKSHIRE COLLEGE

Contact

07581020689

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

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