Business Administration Apprentice Goffs - Churchgate Academy

Support the work of the Attendance and Student Support Team ensuring all attendance monitoring procedures and general admin tasks are carried out efficiently and efficiently. Develop an understanding of the customer services environment and how this applies when dealing with students and parents.

Sign in to apply

Closing date: 18 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday 08:00-16:00

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    03 Jul 2023

  • Date posted

    08 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • To take telephone and email messages regarding student attendance, and record appropriately on the Trust’s data management system (Arbor).
  • To support the Attendance and Parent Support Officer in monitoring and recording punctuality, checking all registers are complete, and following up any incomplete registers.
  • To monitor emails throughout the day, with regard to student attendance to lessons, highlighting issues to the appropriate member of staff.
  • To support with covering the Student Reception area of the school, taking queries which arise from students and parents, and advising the relevant members of staff.
  • To support with general administration relating to Attendance and Student Reception.
    Undertake basic First Aid training to enable support with minor medical queries.
  • To be responsible for safeguarding and promoting the welfare of children at all times.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator apprenticeship standard.

The training will include:

What is the expected career progression after this apprenticeship?

To be discussed at interview.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Team working, Initiative, Non judgemental, Patience, Enthusiasm/Motivation, Punctual, Trustworthy, Reliable


GCSE or equivalent English (Grade Grade 4/C or above) Essential
GCSE or equivalent Maths (Grade Grade 4/C or above) Essential

Things to consider

• An understanding of the customer services environment, and how this applies when dealing with student and parents in a school setting • The principles of supporting families to engage with school and ensure high attendance • The need to follow the policies, systems and procedures of the Trust • The importance of confidentiality. Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified. Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description. Employees are expected to be courteous to colleagues and provide a welcoming environment to visitors and telephone callers. The Trust will endeavour to make any necessary reasonable adjustments to the job and the working environment to enable access to employment opportunities for disabled job applicants or continued employment for any employee who develops a disabling condition.

About the employer

Multi Academy Trust with two secondary schools. We are a mixed 11-18 comprehensive Academy with approximately 1,450 students on roll, including a thriving and successful Sixth Form.


Goffs - Churchgate Academy


College Road


Waltham Cross


You must have JavaScript enabled to view a map of the location


Training provider



Kellie Tighe


Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.