Business Administration apprentice Level 3 CERTIFIED PROFESSIONAL INSTALLATIONS LIMITED

Certified Pro Installs Ltd are looking for an enthusiastic, focused and career driven individual to join their team as a Business Administrator. This is a fast paced environment dealing with major retailers and a very friendly team who are super supportive. Dealing with customers and booking in engineers to complete works at various sites.

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Closing date: 20 Apr 2023

Apprenticeship summary

  • Annual wage

    £9,629.62

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 8.30am to 5.00pm

    Total hours per week: 38.5

  • Expected duration

    18 Months

  • Possible start date

    25 Apr 2023

  • Date posted

    02 Feb 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000129132

  • Positions

    1 available

What will the apprentice be doing?

  • Answer/transfer telephone calls
  • Assist with customer enquiries via telephone and email
  • Create and update records in Microsoft Excel and customised CRM system
  • Diary management for engineers
  • Fleet management
  • Booking permits
  • Using online systems
  • General housekeeping and admin duties

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administrator Apprenticeship Standard
  • Maths and English functional skills training if necessary
  • Dedicated Juniper skills coach for on-the-job training

What is the expected career progression after this apprenticeship?

  • A full time position may be available upon timely completion of apprenticeship and probation period

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent Maths and English (Grade 4/C) Essential

Things to consider

Please consider to location of the job role, it is advised to check you travel route via the "Travel West Midlands" website

About the employer

From our inception in 2012, originally Certified Professional installations. We were a company with a very specific mantra, all installs carried out would be to the highest professional standard and certified appropriately. Back then it was largely power and comms. Fast forward to 2014 and the company evolved and built and the name became Certified Pro Installs. The Company expanded to include new personnel, bringing new skillsets and new services for our rapidly expanding client list. The same mantra applied. All works carried out professionally and certified accordingly. This mantra has taken us into ISO9001 accreditation. It’s taken us through Prince2 Project management accreditation. It’s taken us through BAFSA Association. It’s taken us through NAPIT electrical accreditation. Most importantly it’s taken us to third party certification with BAFE SP203 All Modules and SP101.

Employer

CERTIFIED PROFESSIONAL INSTALLATIONS LIMITED

Address

9 TILE CROSS TRADING ESTATE

TILE CROSS ROAD

BIRMINGHAM

B33 0NW

Contact

Sian Wilkes

sian@cpi.limited

01217796548

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Training

Training provider

JUNIPER TRAINING LIMITED

Contact

Melanie Newman

melanie.newman@junipertraining.co.uk

Apprenticeship standard

Business administrator

Level 3 (A level)

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