Administration Officer Apprentice Ringwood Medical Practice

Working under the direct supervision of the Administration Team Leader and strictly in accordance with specific practice guidelines and protocols, the post-holder will be responsible for accurate recording of data, coding and maintaining the integrity of the patient record.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Mar 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Days and shifts to be confirmed

    Total hours per week: 37.0

  • Expected duration

    18 Months

  • Possible start date

    03 Apr 2023

  • Date posted

    02 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

What will you be doing:

Accurate use of the clinical IT system (SystmOne), the Workflow Process and data recording:

  • Using the Practice’s clinical system, workflow is the coding and recording of all clinical correspondence to maintain the accuracy of patient records. Correspondence includes hospital discharge letters, clinic letters, and information received from Community Teams etc.
  • Processing SystmOne Tasks – Actions required by the team on a rota basis in connection with specific patient records
  • Emails communications – managing your own account and on a rota basis the management of the generic team account

Other duties include:

  • Loading and retrieving medical notes for registration links and return to the PCSE
  • Registration of new patients, temporary patients and deductions of patients who have left the Practice
  • Call and Recall Programme for immunisations, screening and long-term conditions (LTC)
  • Identifying and inviting patients by letter to attend for immunisations such as MMR; screening appointments or review of LTC
  • Helping with seasonal mail shots involving folding of correspondence into envelopes ready for posting
  • A share of other general Admin Team duties including processing of incoming and outgoing post; scanning, filing, photocopying of medical records for medico-legal purposes as requested, milk etc.
  • Use of clinical system and appropriate NHS on-line web portals, and use of Microsoft suite incl. Word and Excel
  • Undertake online and face to face training as and when required.
  • Any other duties commensurate with the grade

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship Standard:

  • This apprenticeship programme is delivered with a blended learning approach and includes a mixture of on site tutor visits and online tutor led sessions
  • All delivery is completed in the workplace and you will not need to attend any off-site training

What is the expected career progression after this apprenticeship?

  • Full training will be given in this challenging and varied role to ensure that the apprentice has the skills and expertise to become a permanent member of the team

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Presentation skills, Initiative, Patience


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

Things to consider

Please do not contact the employer directly. Learning Skills Partnership is the main point of contact for this vacancy as we are providing a full recruitment service for the employer.

About the employer

Ringwood Medical Centre is dedicated to providing a high quality of service in a caring environment. Our building offers easy access for disabled patients and we are Dementia and Learning Disability Friendly. We form part of the of the West Hampshire Clinical Commissioning Group which covers a wide area of the New Forest.


Ringwood Medical Practice





BH24 1JY

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Mar 2023