Business Administration Apprenticeship INFRATEC-UK

Infratec-UK are seeking a hardworking, enthusiastic apprentice to join their team as a Business Administration apprentice. Supporting and engaging with different parts of the organisation and interact with internal or external customers. The successful candidate will gain a Level 3 Apprenticeship in Business Administration.

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Closing date: 03 Apr 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Days and shifts to be confirmed.

    Total hours per week: 37.0

  • Expected duration

    21 Months

  • Possible start date

    10 Apr 2023

  • Date posted

    07 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Provide the initial contact for incoming telephone and email queries which are to be dealt with in a professional and timely manner
  • Co-ordinate purchasing of materials, equipment and consumables, track stock and manage through a database
  • Be fully conversant with QuickBooks accounting software
  • Work with the Commercial Manager to ensure supplier invoices are up to date, paid in a timely manner and any queries are resolved
  • Provide administration support for project work, ensuring all control documents are maintained
  • Supporting all managers with administration, letter writing, filing, scanning documentation
  • Book accommodation, when required, for Training staff
  • Ensure all preventative maintenance records are kept up to date and any queries are raised and resolved in a timely manner
  • Provide regular updates, recommendations, and action plans to improve administrative processes
  • Liaise with customers to ensure regular feedback is gained and recorded
  • Ensure all QMS Corrective Action Requests (CAR’s) are correctly logged, and the correct process is followed at all times
  • Manage QMS document and record control compliance
  • Support the ongoing compliance with ISO 9001 by supporting the Commercial Manager to ensure all QMS procedures are correctly followed
  • Provide administrative support for employee training; ensuring records are kept up to date and to organise training courses as directed
  • Provide administrative support to the Training Division including (but not limited to); dealing with delegate queries, sending joining instructions, organising accreditation paperwork, updating systems and organising training facilities and equipment
  • Complete all tasks to a high standard, look to continuously improve and share best-practice across all areas
  • Apply problem-solving skills to resolve challenges

What training will the apprentice take and what qualification will the apprentice get at the end?

  • On and off the job training
  • Level 3 Business Administration Apprenticeship
  • Day release at Middlesbrough College 

What is the expected career progression after this apprenticeship?

Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills


GCSE or equivalent Maths and English (Grade C/4 or Above) Essential

Things to consider

This vacancy is to start immediately therefore you must be available to start before applying. The closing date, interview date and start date are subject to change. This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Individuals are able to undertake an apprenticeship at a higher level than a qualification they currently hold, including any previously completed apprenticeships. Individuals can also undertake an apprenticeship at the same level, or lower level than a qualification they already hold as long as the new apprenticeship allows for new skills to be acquired and the content of the training is materially different from any previous qualification or apprenticeship. Northern Skills will check candidates' eligibility prior to any interviews. Please be aware that as Northern Skills provide a recruitment matching service, we will also consider you for roles which pay the Apprenticeship National Minimum Wage.

About the employer

INFRATEC-UK are the leading provider of installation, inspection, testing and commissioning of infrastructure technologies, INFRATEC also offer equipment repair, maintenance, replacements as well as ongoing technical support. INFRATEC-UK Training provide courses in health & safety, working at height, confined space, drone operations, first aid and workplace safety are delivered to the highest standards using the experience and skills of our team of professionally qualified instructors.




Unit 8-9 Easter Park

Barton Road



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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

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