Business Administrator Apprentice CQS (CERTIFIED QUALITY SYSTEMS) LIMITED

This is an exciting opportunity to join a well-established business specialising in a variety of ISO management system standards, with the possibility of growing your career within the company.

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Closing date: 30 Mar 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9 am to 5 pm with 1 hour for lunch

    Total hours per week: 35

  • Expected duration

    16 Months

  • Possible start date

    03 Apr 2023

  • Date posted

    11 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Contract processing
  • Processing cancellations
  • Operating the Customer Relationship Management (CRM) system
  • Management reporting
  • Archiving files
  • Customer care

What training will the apprentice take and what qualification will the apprentice get at the end?

Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).

You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

Additional training for Functional Skills in English and maths will be undertaken if needed.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and well-being, and discuss training sessions. They will also prepare you for your End-Point Assessment (EPA) to gain your Level 3 Business Administrator standard.

There is also a five-day teambuilding residential trip that is held in the spring of each year.

Functional Skills in maths and English, if required.

What is the expected career progression after this apprenticeship?

There is a possibility of a full-time role upon successful completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Motivated, Attentive, Good time management


GCSE or equivalent English (Grade 9-4/A*-C) Essential
GCSE or equivalent Maths (Grade 9-4/A*-C) Essential

Things to consider

The nearest train station is 20/30 minutes’ walk away from Malvern Link station so own travel arrangements may be beneficial. This vacancy could close sooner if a suitable candidate is found.

About the employer

Certified Quality Systems Ltd (CQS) are a Certification Body specialising in a variety of ISO management system standards. We have been certifying companies globally for over 20 years and our team of dedicated consultants and auditors work with you to ensure that you maximise the benefits of achieving certification, whilst also adding value to the business. ISO Certification can be achieved “Quite Simply” with the help and support of CQS.




Britannia House Britannia Way

Enigma Park


WR14 1GZ

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Training provider



Charlotte Anderson Ilic

01905 330721

Apprenticeship standard

Business administrator

Level 3 (A level)

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