Customer Service Apprentice ARH PORTABLE & MODULAR BUILDINGS LTD

ARH are looking to recruit an office-based customer service apprentice. This is an excellent opportunity to start your career with a successful company and gain a qualification. The role includes communicating with clients in person or on the telephone, providing reception duties/cover for reception and maintaining records & filing systems.

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Closing date: 31 Mar 2023

Apprenticeship summary

  • Annual wage

    £9,379.50

    Your wage will be paid either weekly or monthly depending on the employer.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday (Shifts to be confirmed)

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    10 Apr 2023

  • Date posted

    27 Feb 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000127488

  • Positions

    1 available

What will the apprentice be doing?

Duties to include:

  • Communicating with clients in person or on the telephone
  • Providing reception duties/cover for reception
  • Maintaining records & filing systems
  • Scanning of all post
  • Producing general correspondence using Microsoft Office Packages

What training will the apprentice take and what qualification will the apprentice get at the end?

You will be undertaking the following:

  • Level 2 Customer Service Practitioner
  • Functional Skills in maths, English & IT (if required)
  • Regular training and development to meet the needs of the employer and the apprentice

What is the expected career progression after this apprenticeship?

The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Team working

Qualifications

GCSE or equivalent English and Maths (Grade A-C / 7-4 GCSE or equivalent) Essential

Things to consider

Applicant must attend HTAE initial assessment and interview process to be considered for shortlisting by the company, you will be contacted by a member of staff to get this booked in. Our recruitment sessions are held at Craven Park Training and Enterprise Centre, Poorhouse Lane, Hull, HU9 5HE so please make sure you can definitely travel to this location before applying.

About the employer

ARH Building Solutions Ltd specialises in the supply of both new manufactured and quality refurbished portable buildings, modular office buildings and mobile classrooms.

Employer

ARH PORTABLE & MODULAR BUILDINGS LTD

Address

UNIT 2B

HALLER STREET

HULL

HU9 1RZ

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Training

Training provider

KINGSTON UPON HULL CITY COUNCIL

Contact

Business Engagement

business.engagement@hullcc.gov.uk

01482 614 157

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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