Business and Sales Support Apprentice IMAGINE OFFICE SUPPLIES LIMITED

This busy office is looking to recruit an enthusiastic and reliable customer driven candidate to join their team and build a progressive career in business and sales support. This vacancy offers a fantastic opportunity for someone who is keen to learn and progress into a future business support role.

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Closing date: 16 Jun 2023

Apprenticeship summary

  • Annual wage

    £10,296.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday - 9am - 5pm (30 minutes unpaid lunch break)

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    19 Jun 2023

  • Date posted

    01 Feb 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000126647

  • Positions

    1 available

What will the apprentice be doing?

You will be working for an established company based in our Plympton office where you will learn how to support the day to day delivery of our Sales plan.  Tasks will vary but will include;

  • Assist with answering incoming telephone calls
  • You will learn how to make outbound calls in response to customer enquiries and appointment making
  • You will be involved with raising quotations and purchase orders for new and existing customers
  • Assisting on supporting Sales office staff but in a customer support/administration capacity
  • Assisting with customer enquiries both over the telephone and through email/website contact
  • Maintaining accurate sales information for monthly updates
  • Supporting any other business/sales tasks as necessary

 

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Full Customer Service Practitioner Standard - Level 2
  • On the job training to support role development
  • Off the job training (College attendance) to support qualification
  • Employer to offer dedicated training time to support Off The Job training requirements
  • Functional Skills support (maths/English) - if required

What is the expected career progression after this apprenticeship?

There is the possibility of other employment/progression opportunities available upon successful completion of the Level 2 qualification.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Analytical skills, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade 9* /A - 4/C) Desired
GCSE or equivalent Mathematics (Grade 9* /A - 4/C) Desired

Things to consider

Part of qualification will require regular College attendance (one full day every two weeks) to support qualification requirements. College is based near Marsh Mills, Plymouth.

About the employer

Imagine Office Supplies is a family run Office and General Stationery Company based in Plympton, Plymouth. We are looking for a motivated individual to join our team to help support our Account Managers and IT function with administration support.

Employer

IMAGINE OFFICE SUPPLIES LIMITED

Address

UNIT 22

10 BELL CLOSE

NEWNHAM INDUSTRIAL ESTATE

PL7 4FD

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Training

Training provider

FOCUS TRAINING (SW) LIMITED

Contact

Trevor Barnes

trevor.b@tftg.org

07836 536590

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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