Business Administrator Apprentice NORTON INDUSTRIAL DOORS LTD

We require a Business Administration Apprentice to work with our Service Manager. You will be part of a small team involved in answering calls from customers, logging jobs, preparing quotations and service contracts, taking customer orders and carrying out general administration duties within the Service and Repair Department.

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Closing date: 20 Jun 2023

Apprenticeship summary

  • Annual wage

    £12,085.00

    From April 2023 £13,062

  • Working week

    Monday to Friday 8.30am to 5pm

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    26 Jun 2023

  • Date posted

    26 Jan 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000126634

  • Positions

    1 available

What will the apprentice be doing?

You will be part of a small team involved in:

  • answering calls from customers
  • logging jobs
  • preparing quotations and service contracts
  • taking customer orders
  • general administration duties within the Service and Repair Department
  • using the company's job management system
  • load customers' orders
  • raise service jobs
  • input materials ordering
  • issuing and cost details
  • assist with contract service administration

What training will the apprentice take and what qualification will the apprentice get at the end?

You will gain a Business Administration Level 3 apprenticeship qualification. As part of this apprentice training, you will be required to attend college, In-Comm Training Services Ltd, Aldridge, WS9 8UG, for induction and an assessor will visit you in the company one day a month.

What is the expected career progression after this apprenticeship?

  • Promotion to Service Administrator
  • Full-time employment

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Initiative, Patience, Enthusiastic, outgoing, positive manner

Qualifications

GCSE or equivalent English and maths (Grade 9-4) Essential

About the employer

Norton has been operating in the Birmingham and West Midlands area since 1984. The company is one of the leading providers of industrial door and access installations, known for its quality and high level of service. We are highly experienced with industrial access and have a built a strong reputation within the industry. Norton is a company you can trust and rely on to keep you secure. At our workshop in Birmingham, England we manufacture bespoke security solutions using the latest technology and the highest quality materials. Right now, we have engineers all over the UK on the road providing emergency repairs for all types of industrial doors and shutters. We provide this service 365 days a year including Christmas and bank holidays.

Employer

NORTON INDUSTRIAL DOORS LTD

Address

UNIT 1

WINDSOR INDUSTRIAL ESTATE

RUPERT STREET

B7 4PR

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Training

Training provider

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Contact

Alex Jones

alexj@in-comm.co.uk

01922457686

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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