James James Kitchens - Business Administration Apprentice James James Kitchens

Great opportunity for an apprentice to support the team with general admin responsibilities. This is an excellent opportunity for a smart, ambitious and self-motivated individual to join a friendly environment. Duties include ordering supplier brochures & stationery, taking client details and typing up of contracts and preparation of paperwork.

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Closing date: 27 Mar 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9 am - 5 pm.

    Total hours per week: 37.5

  • Expected duration

    21 Months

  • Possible start date

    28 Mar 2023

  • Date posted

    26 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Answering the telephone & taking messages correctly
  • Greeting clients
  • Ensuring we have a stock of enquiry packs & care & maintenance guides
  • Ensuring the showroom looks presentable at all times
  • Ordering of supplier brochures & stationary
  • Taking client details
  • Entering client details onto EQ
  • Emailing new clients, the enquiry pack & 360 tour
  • Book survey & presentation appointments with the client and email appointment confirmations
  • Typing up of contracts and preparation of paperwork
  • Set up customer files
  • Raise customer quotes on EQ    
  • Order processing for worktops, furniture and appliances (Scan, email and place POs)
  • Setting out plan dimensions after survey
  • Annotate plans
  • Find alternative appliances and accessories

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator apprenticeship standard, which includes:

  • End Point Assessment (EPA)
  • Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment

What is the expected career progression after this apprenticeship?

For the right candidate, this apprenticeship is the start of your career and there is opportunity to progress within the company.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent Maths and English (Grade A*-C/4 and above) Desired

About the employer

Your inspiration drives our creativity, bringing your kitchen design to life. We believe that a collaborative approach, working with our clients, ensures you feel in total control from concept to completion. Our dedicated kitchen designers will be there to guide you through every stage of your kitchen design, helping you formulate your plan, and allowing you to naturally evolve with your kitchen design. Imaginativeness is a key element which we strongly encourage clients to express whilst drawing upon other influences such as mood boards, showroom displays and of course our kitchen designer’s knowledge to encompass and fulfil your kitchen journey. We envisage your kitchen as an extension of your personality. Your relationship with us is therefore pivotal in our understanding of the way you wish to live in your home. From consultation to survey and design to the ordering process and delivery, you can be assured we are here, guiding you at all times to ensure you are in control of your home project.


James James Kitchens


North West House

Grange Road


CH48 4DY


Emily Coppack



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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

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